Tech

UK’s Twitter Guide for Government

Originally published at the GenerationShift blog. Per this post from Neil Williams, head of corporate digital channels at the UK central government’s Department for Business, Innovation and Skills (BIS), below is a “Template Twitter Strategy for Government Departments.” It’s a helpful document as it includes a very brief overview of Twitter, offers some objectives andRead… Read more »

Gov 2.0 Events Media – Tim O’Reilly, Dr. Mark Drapeau & Dick O’Neill

A couple of media tidbits for your viewing and listening pleasure: Tim had a pair of great keynotes last week, first at the OGI Conference. His presentation on Government as a Platform presentation can be viewed here. Right after his keynote, Tim appeared on the Kojo Nnamdi Show’s ‘Tech Tuesday’ on WAMU 88.5. The audioRead… Read more »

How to be polite on Facebook – Reader’s Digest, August 2009

http://www.rd.com/advice-and-know-how/how-to-be-polite-on-facebook/article155396.html This is an invaluable resource for folks who are still resistant to the idea of joining the Social Networks. It is not imperative by any means that any individual create and monitor a Facebook account, but if you are interested, but not sure you can handle the overwhelming demands on your time and attention,Read… Read more »

IDEA: Open Gov Innovations Conference “TweetBook” – Will You Help Create It?

HERE ARE THE RAW TWEETS: OGI Conference Tweets.doc UPDATED GUIDE – What are your thoughts? Can you help bring it home? OGITweetBook – OverallMock-Up.doc UPDATE AS OF 4:20 PM ET, 7/28/09: Here’s a table with times, sessions and TweetBook “authors” – Appreciate your help! OGI TweetBook Outline.doc Hi Everyone, What if we created an OpenRead… Read more »

What social technologies mean for public services

This is a reposting of a piece I wrote for NESTA’s Social by Social report with both my FutureGov and Enabled by Design hats on, launched at the recent Reboot Britain event. I co-founded Enabled by design with Denise Stephens back in April 2008 following the first Social Innovation Camp with the intention of challengingRead… Read more »

What if it works? ⎯ Vision Meets the Challenges of Gov 2.0.

One of the key fears inhibiting government adoption of Gov 2.0 strategies is simple: What if it works? We have to answer this question honestly. Otherwise Gov 2.0 will fail because it will be neither credible nor trusted by citizens or the agencies asked to implement Gov 2.0 practices. Vision forward What does a GovRead… Read more »

Help revise federal policy about agencies using cookies

If you’re in the web world, you’re probably familiar with cookies – those small files sites drop on your computer for various purposes. They can create privacy problems, so persistent cookies have been effectively banned for 9 years. But persistent cookies can also allow us to create excellent customer service and personalization. Now the ObamaRead… Read more »

Some social media resources and a challenge/opportunity.

First, go read this critique of the recent Open Government & Innovations conference. I see this sort of thing regularly: people who have high hopes that aren’t met. As someone who enjoys teaching and leading, it’s hard to watch people who want to move out get frustrated. After reading her post and the comments, IRead… Read more »