Tech

Sweet Gov Conference Tweets – Participation Camp (#pcamp09) Part 1

Participation Camp was organized to provide the spark for an explosion of sharing, experimentation, and collaboration around this question: Democracy is a game in which we all make the rules. How do we make this serious game more inclusive, more fair, and more fun? Participation Camp Website Here’s the Twitter-related stats followed by the TwitterRead… Read more »

Comments on GWAC Programs Cause Unnecessary Controversy

From the Acquisition Corner: http://bit.ly/1qv18 Comments made by Ed O’Hare, assistant commissioner of the Office of Integrated Technology Services in GSA’s Federal Acquisition Service, seemed to have created a bit of controversy in regards to the future of Government Wide Acquisition Contracts. Federal Computer Week reported on the story, and according to experts: …They sayRead… Read more »

Collaboration is a top priority for disaster planning & response

Originally posted to www.brightsidegovernment.com By Glenn Schoonover We have already witnessed the first hurricane of the season. Despite the fact that Hurricane Andres quickly receded to a tropical depression in the Pacific, hurricane preparedness and response is one of the most critical collaborative efforts among federal, state and local agencies to protect lives, communities andRead… Read more »

Customer Service – Communicating with Humans

Recently, I read Tracy Valentine’s blog lamenting the demise of great customer service. This prompted me to think about Web 2.0, and all the tools we have available to make customer service better while still giving it a “human touch.” Even when you may not actually be “speaking” to a human, you may still beRead… Read more »

Future Public Servants and their Blogs

This post originally appeared in my blog about Government 2.0 at the Kennedy School,We the Goverati Maps + blogs + the Citizen + the Kennedy School Student Government (KSSG) + the Government 2.0 club + Kennedy School students across the globe for summer internships = new mapping and communications initiative from the Kennedy School. VictoriaRead… Read more »

Quick Turnaround – Help Define White House Open Government

The White House Open Government/Transparency Initiative online wiki-style comment period extended thru July 3rd: http://ow.ly/fWMf I just found out about it via Twitter & apologize if this has been covered elsewhere on GovLoop, but I didn’t see any recent posts about it. Update 06/26/09: A number of you have told us that there is greatRead… Read more »

Sweet GovTweets 06.27.2009

Good morning! I am still a little behind, but I’m begging for your mercy …;) I have trouble deciding how to handle FollowFriday. I have been screening it out entirely due to space constraints, but we were missing some great contacts. So today, I am trying something new. I tried to leave the first mentionRead… Read more »

Web 2.0 + Clouds = Business Network Transformation & Joined Up Government

I remember writing a blog post entitled ‘we want Web 2.0, whatever that is’ a couple of years back drawing attention to the challenge of hype in connection with the new technologies and their capabilities as laid out by Tim O’Reilly in his original definition of Web 2.0. http://oreilly.com/pub/a/oreilly/tim/news/2005/09/30/what-is-web-20.html My plea was to understand theRead… Read more »