Tech

The Future of Search Engines?

The debut of Wolfram/Alpha, a computational knowledge engine, perhaps provides a glimpse of what is to come, with respect to the future of search engines. Wolfram/Alpha not only displays data graphically, unlike traditional search engines, but also displays data relationships to what is being queried. In it’s current state Wolfram/Alpha may not displace Google anytimeRead… Read more »

Waterwings: A Quick Start to Online Communities

Originally posted at my public sector design blog. A month or so ago I spoke about creating hyperlocal community websites at the Cleveland Westside Leadership Training Collaborative. This is a three session course offered by a group of Cleveland CDCs to assist in training up-and-coming neighborhood activists/leaders. I was part of their guinea pig groupRead… Read more »

Mind the Gap

Your organization’s web and communication teams likely did not include web 2.0 or social media staff from the start. Expectations for engagement and more accessible technologies are rapidly evolving and some communication shops – or many depending on who you ask – are playing catch up to become a more dynamic presence in the webRead… Read more »

eKnowledge: Web 2.0 tools are giving new life to traditional Knowledge Management

Since Nanaka and Takeuchi introduced the concept of knowledge management in the mid-90s, corporations, nonprofits and government agencies have spent millions implementing relatively simple KM systems that focused mostly on integrating various information resources. Knowledge Management initiatives fell out of favor for a while but are starting see a comeback as social media tools areRead… Read more »

Recruiting and Vetting Job Candidates Using Social Tools

From LocalGov20.com – Government agencies, especially municipalities, face many challenges in adapting HR divisions to best practices for recruiting, vetting and retaining the best and the brightest of the under-40 workforce. In San Francisco, the workforce now averages 46 years old, and recruitment of Generation X and Millennial Generation workers is constrained. To address this,Read… Read more »