Tech

Tempe Transforms IT Customer Service

Located in southeast corner of Phoenix, Arizona, the city of Tempe is home to Arizona State University – and nearly 170,000 residents. To serve these residents, the city provides critical services such as fire, public works and police. And to help departments meet their missions, a centralized IT team supports city services. Looking to improveRead… Read more »

Creating a Single Government Cloud Strategy

The following blog post is an excerpt from a recent GovLoop resource: Your Guide to Using Everything-as-a-Service. In the guide, we explore how agencies can maximize the benefits of cloud technology by creating a holistic everything-as-a-service (XaaS) strategy. An interview with Chris Niehaus, Senior Director of Microsoft’s National Cloud Computing Program Cloud is often construed asRead… Read more »

The Government Moves Forward with Standards and Interoperability for Health Care Information

This article was originally posted by Dr. Keith Salzman on the IBM Center for the Business of Government blog. As I wrote on October 23, the government faces many challenges in implementing successful health care information exchanges that improve the efficiency and effectiveness of care delivery. This first follow-up post discusses the importance of standardsRead… Read more »

Gov Dabbles in IoT

2014 was a year where the Internet of Things and interconnected devices exploded on to the government scene. Seriously. There are now far more device (2-1) connected to the Internet than there are people. In GovLoop’s new guide, 30 Innovations that Mattered in 2014, we discovered that agencies were just beginning to dip their toesRead… Read more »

Hacking the Hacker

Cybersecurity is an ever-evolving field. Attackers are constantly changing their strategies and methods of hacking, and it’s a never-ending race for cybersecurity experts to keep up and keep data safe. We explored some of these cyber challenges in GovLoop’s new guide, 30 Innovations that Mattered in 2014. In the guide we talked with Intel SecurityRead… Read more »

Not Just Reindeer Games: NORAD’s Cutting-Edge Technology Tracks Santa

On Christmas Eve, the North American Aerospace Defense Command (NORAD) will not only use be protecting North American skies, they will also be tracking Santa Claus. If you’re unfamiliar with NORAD, it is a United States and Canada bi-national organization charged with the missions of aerospace warning and aerospace control for North America. Today IRead… Read more »

Watch Your Back: How to Prevent Insider Threats

Edward Snowden. Robert Hanssen. Bradley Manning. Aldrich Ames. At one point, these people were all part of workforces that organizations depended on. But an organization’s backbone can soon become its biggest vulnerability. With insider threat costs ranging from $5,000 to $3 million per incident, how can your agency address the potentially devastating impact of anRead… Read more »

A Year of Technology Trends and Innovations

When I think of the future of technological innovation and development, my mind first goes to artificial intelligence and robots. But technological innovation doesn’t have to be quite as grandiose, and digital innovation is present today. In terms of government, local, state and federal agencies are challenging their former risk-adverse natures and creating new innovationRead… Read more »

Internet of Things Trailblazers in 2014

It’s easy to find ways in which the Internet of Things (IoT) has affected private and consumer-facing enterprises — you probably have heard of the Nest thermostat or fitness devices that can monitor your movements, location, and workouts throughout the day. But the effect of the Internet of Things on the public sector and government isRead… Read more »