NOTE: This post is part of a series entitled Measuring Gov 2.0, But First Web 1.0 Analysis. You may also be interested in the first study in which I highlighted website measurement by the Brookings Institution. In 1999, the US government selected the American Customer Satisfaction Index (ACSI), which is produced by the University ofRead… Read more »
One of my students at Georgetown, Paul Bove, works with the Air Force. The Air Force Public Affairs Agency just published their New Media and The Air Force brochure, a guide to provide professionals with the knowledge they need to work online. It’s really an outstanding thorough guide, and a demonstration of how far mainstreamRead… Read more »
I was reading Kelly’s post from the ALI Social Media for Government conference where she stated that this year the vibe was a little tough as people discussed the struggles getting gov’t to use social media. Which gets me to my question: How Long will it Take for Gov 2.0 to Go Mainstream? If theRead… Read more »
I am quoting Rebecca Justice, an expert on virtual teams who presents a real scenario to illuminate that question. You can find it on her Leading Virtually blog, at http://www.leadingvirtually.com/?p=188. Anyone have a different answer?
Apologies in advance for errors: @GetFISARight: net +55 votes for our #askpres question at http://tinyurl.com/d9d3lb … please vote for civil liberties! #bipart #gov20 @adrielhampton: This was absolutely the highlight of my day – visualizing #gov20: http://tinyurl.com/dans6m @ p2pt0: why talk about skittles when there are some great #askpres questions at http://is.gd/ojox #p2 #rebelleft #gov20 #topprogRead… Read more »
Chatting with fellow ALI conference attendees Andy Krzmarzick, Ari Herzog, Maxine Teller and John Stauffer after today’s sessions, I made an observation about this same event one year ago vs. today, plus a hypothesis about why this difference might be. Observation: last year’s conference had an excited – almost giddy – optimistic energy about socialRead… Read more »
Allen Shepard of GovLoop asked me today “why do you think Twitter is taking off?” Here are the ideas that first come to mind. Speaking on behalf of individuals: 1. I am unique. From the clothes I wear, to the social circles I fit in with, to the company I work for, to the waysRead… Read more »
(from the Knowledge Management Government group…) FYI: From: John Girard [mailto:[email protected]] Sent: Sunday, March 22, 2009 6:47 PM To: [email protected] Subject: [kmgov] Social Media Book – Call for Chapters Dear Federal KM Working Group Colleagues, I would like to share with you some information about an exciting new project in the knowledge/social media domain. JoAnnRead… Read more »
Note: This blog entry was also published on my Reach the Public Blog where there are other entries on government-to-citizen communication, social media, and Web 2.0. I was discussing online communication plans with one of our clients recently, and I heard something that surprised me. “We’d like to use more social media, but we don’tRead… Read more »
I’m faced with two projects that are both fun and a bit frustrating at the same time. The first is looking for any guidelines agencies may have concerning guidelines for editing wiki entries about their agencies on non-governmental wikis such as Wikipedia. I regularly review our entry on Wikipedia, make minor corrections, and also workRead… Read more »