I love this concept on the “Experience Matters” blog about suggesting Obama create a Citizen Experience Officer: http://experiencematters.wordpress.com/2008/11/23/obama-needs-a-citizen-experience-officer/ This is similiar to Chief Customer Officer concept and one that most successful organizations now have whether they are corporate or governemnt. This role includes: 1. Serving as an advocate for the customer (aka, citizens in theRead… Read more »
(Note: everything I discuss below is from me as a private individual, not representing anything connected to EPA, the federal government, or anyone else.) Quick update to my blog posts here and here. At Adriel Hampton’s good suggestion, I’ve created a group on GovLoop to give this effort more visibility here and to give usRead… Read more »
As I move deeper into my 50’s I notice with surprise and disappointment that so many popular culture icons of my generation are either dying or are found to be amazingly old. How did this happen? I don’t think of myself as old…. I really think of myself the same way I did when IRead… Read more »
President Obama has called for government to become more transparent, participatory, and collaborative. The National Academy’s Collaboration Project has issued a paper highlighting three priorities that the new President must focus on to make this vision a reality. The paper, Enabling Collaboration: Three Priorities for the New Administration, encourages the President to: Create an openRead… Read more »
Have you ever wondered why there’s no ocean.gov? This is a valuable and easy to remember URL that the government doesn’t currently use. And it should, for we all depend on the ocean for the very air we breathe. When I was at NOAA, it was explained to me that there’s no web site atRead… Read more »
From USA.gov http://www.usa.gov/webcontent/technology/other_tech.shtml Social Media and Web 2.0 in Government What Is Social Media and Web 2.0? Social Media and Web 2.0 are umbrella terms that define the various activities that integrate technology, social interaction, and content creation. Social media use the “wisdom of crowds” to connect information in a collaborative manner online. Through socialRead… Read more »
A few people have asked me why should they care about a person eating soup or someone buying new shoes on Twitter or Facebook status updates? Good questions! I had searched my mind for good answers. Then I read a New York Times Magazine article a few months ago about Twitter and Facebook updates inRead… Read more »
As a communicator, I often try to design campaigns to reach as many people in as many ways as possible. For example, to get environmental tips out to folks for Earth Day last year, we used Web pages, podcasts, home page banners, and daily email subscriptions (here’s the presentation I ‘ve been doing on thatRead… Read more »
From another newsgroup that I subscribe to. The European Network and Information Security Agency (ENISA) has released a position paper on Web 2.0 technologies, including social networks. http://www.enisa.europa.eu/pages/02_01_press_2008_12_10_web2.html The document enumerates a variety of vulnerabilities in Web 2.0 technologies and discusses high-level recommendations for each. The document does seem to have an overall positive viewRead… Read more »
The DAY OF THE ENTREPRENEUR is the biggest annual meeting for entrepreneurs and support services for entrepreneurship and business growth in Barcelona. Over two days, the DAY OF THE ENTREPRENEUR brings together, around a widely varied and multi-format programme of activities, more than 5,500 entrepreneurs with business ideas, high level managers and decision-makers, the protagonistsRead… Read more »