Tech

Move Over Amazon, There’s a New Customer Service Expert In Town, Gov!

Young Government Leaders (YGL) and GovLoop present the NextGen Public Service Awards for superior public service and achievement. The 4th Annual NextGen Public Service Awards will be given at the 2014 NextGen Award’s Ceremony, which will kick off the NextGen Training Summit on July 23rd in Washington, DC. We have 18 finalists in six differentRead… Read more »

Open Data & GIS: Better Understanding Our World [New Guide]

In our latest GovLoop guide, Open Data and GIS: Better Understanding Our World, we explore a crucial element of the open data movement: geographic information systems (GIS). GIS lets users visualize, question, analyze, interpret and understand data to reveal relationships, patterns and trends, says Esri, the global leader in GIS technology. In this report, GovLoopRead… Read more »

The Anatomy of a “Sniper” Hack

In war, there is quite a difference between the crude methods of indiscriminate destruction of weapons of mass destruction and a well trained sniper on a well-funded, precisely planned mission. WMDs leave mess everywhere, make it clear to everyone something big happened and are more about fear than accomplishing specific goals. In cyber war, theRead… Read more »

Assuring Governments Cloud Compliance and Security Needs

GovLoop’s recent guide, How Cloud is Reinventing Government, explores the how cloud is helping agencies unlock innovation and improve service delivery. The report includes four government case studies, best practices and insights from industry leaders. Below is an excerpt from our guide. Read the full report here. Faced with a unique set of challenges andRead… Read more »

Public Service is In His DNA

Young Government Leaders (YGL) and GovLoop present the NextGen Public Service Awards for superior public service and achievement. The 4th Annual NextGen Public Service Awards will be given at the 2014 NextGen Award’s Ceremony, which will kick off the NextGen Training Summit on July 23rd in Washington, DC. We have 18 finalists in six differentRead… Read more »

Work Smarter, Faster, and With Less Stress

On July 1, 2014 I was honored to be a presenter at the “Work Smarter, Faster, and With Less Stress: 20 Government Productivity Tips” webinar. I presented 21 tips from my featured blogs posts here on GovLoop. They featured productivity tips for individuals and group (meetings and the Briggs/Myers personality types). I wanted to takeRead… Read more »

Tending to the Wounded, Care Done Right

Young Government Leaders (YGL) and GovLoop present the NextGen Public Service Awards for superior public service and achievement. The 4th Annual NextGen Public Service Awards will be given at the 2014 NextGen Award’s Ceremony, which will kick off the NextGen Training Summit on July 23rd in Washington, DC. We have 18 finalists in six differentRead… Read more »

Managing Security in a Dynamic Threat Environment

Government needs to become more agile and efficient in the way it combats cyberthreats. Explore our latest guide on the Continuous Diagnostic and Mitigation (CDM) program to learn how. The Continuous Diagnostics and Mitigation (CDM) program is poised to transform how government combats cyberthreats. We spoke with Robert Roy, CISSP, CEH, Federal Chief Technology Officer,Read… Read more »

Harnessing the Power of Big Data [New Report]

Big data has revolutionized the way government agencies store, manage and collect data. Agencies can no longer rely on stable and structured data as a means to meet mission need. The way citizens engage with government has evolved, and the kinds of data processing services available have changed. Today, agencies must be able to quicklyRead… Read more »

Federal Government Talent Acquisition — Streamlining the Process

Like many (some would say most or all) aspects of the United States Federal government, human capital management can prove to be more complex and more difficult to change for an agency than that of the private sector. Budget constraints, ingrained and inflexible procedures, limited staffing, complicated application processes, government regulations and hiring requirements, andRead… Read more »