At Your Service: A Case for As-a-Service Solutions
This report details how as-a-service solutions can save agencies time and money while increasing efficiency.
Tech
Contain Yourself: The Case for Using Containerization to Improve Service Quality
Download this report to get a better understanding of containerization and how it can cut costs while increasing efficiency.
Put Zero Trust to Work in Practical Ways
This e-book explains how agencies can secure and share their data with zero trust.
Putting Constituents First: Call Centers That Improve Customer Service
This playbook details how a modernized cloud call center can improve customer service at your agency.
Bouncing Back: How’s Your Data Resilience?
This report details how agencies can boost their resilience and protect their data against cyber attackers.
Automation: How to Make Quick Work of Analytics
Data analytics can be like a puzzle — but one where you don’t even know which pieces will be in the final picture or what it will look like. Automation can get you out of the box.
Data Visualization: How to Show, not Tell
Data visualization helps people understand and use data more effectively. Here are some pointers for doing it right.
Empower Your Employees Through Modernization
Learn why outdated technology could be hampering your agency and get tips from experts on the tools and resources that the workforce needs to thrive.
Are You Effectively Reaching Your Residents?
This guide offers tips for effectively reaching your residents digitally, with advice from fellow agencies.
What Story Is Your Data Telling?
Manually integrating their data costs agencies too much time and too much money. An industry expert explains how automation can help agencies tell a better data story.