In 2003, I had a single-minded focus, get my drivers license. Like most 16 year olds, getting my license meant freedom, and I was ready to take any measure necessary to achieve the open road. But one thing stood in my way, the dreaded DMV. I can remember vividly waiting in line for over fourRead… Read more »
For over five years now, I’ve mentioned Patients Like Me in nearly all of my “digital engagement” related speeches. It is one of my favourite examples of big data used to improve actual lives. What is it? An online social network dedicated primarily to chronically ill patients. How does it work? Patients fill out theirRead… Read more »
Going to college is an exciting, terrifying and downright confusing time for students and parents alike. Choosing the right college is a difficult choice. Paying for that college is tricky and figuring out student aid is almost impossible. That is why the White House Innovation fellows were tasked with opening up Education Department data toRead… Read more »
While contract oversight and transparency is a lofty goal, some folks would rather avoid it. Here is my top ten list of how to avoid contract oversight: Keep contract documents in paper files, preferably in piles on your desk. Purge your email frequently and (accidentally) delete contract files. Don’t keep a record of your communicationsRead… Read more »
Mobile technologies are rapidly transforming nearly every aspect of our personal and professional lives. In fact, the proliferation of social media seems impossible without the widespread use of mobile devices. Meanwhile, companies are discovering cost efficiencies and flexibility of access – through tablets and smartphones – by moving their entire business operations to the cloud.Read… Read more »
In today’s world, understanding how our interactions relate to geography is essential. It’s just this simple: comprehending the complexities our world requires that we understand how we interact with geography. This is why we’ve seen countless examples of government agencies developing and implementing tools that visualize spatial data and information. Often we have seen theRead… Read more »
Summary: There are five main barriers to digital engagement by organizations, their leaders, and other senior professionals. This post describes those barriers – including lack of knowledge and understanding, framing that leads to risk aversion, poor/no roadmaps, and inadequate resource allocation – as well as the factors that will help break them down. Additional insightsRead… Read more »
The Pew Internet and American Life Project recently shared their annual report on social media. The survey finds that Facebook still is the leading social networking site, but others continue to gain in popularity. One of the interesting statistics was finding out usage patterns for social media sites (see image to right). Some of theRead… Read more »
Government web portals have transformed the way that government engages with constituents. Due to advancements in the private sector, constituents are now use to conducting basic services online. Portals can become the one-stop-shops to access government services. As more and more people leverage the web to interact with government, it is now expected that governmentRead… Read more »
You can’t open a government trade publication these days without bumping into some article about Edward Snowden, and not just US focused publications. His story has had global coverage. There is no doubt his actions are forcing change, for better or worse, within governments around the world. Just this morning, as I was perusing throughRead… Read more »