Part III – AI Factory MVPs: Creating AI Fit For Business
The AI factory process now includes two new ways, or MVPs, that demonstrate the product’s value to a user.
Tech
Quantum Computing: Dissecting How, Why and When
Right now, quantum computing technology is only somewhat helpful. But it has great potential. Here are some possible use cases, as well as a discussion of how close they are to reality.
Providing Digital Forms for 24/7 Service
Government agencies need to make their processes and services accessible to all, but outdated processes can get in the way. Paperwork “can often be inaccessible if it is not clearly written in plain language; if translated versions are unavailable; if it does not consider the needs of people with specific vision, auditory, or cognitive impairments;Read… Read more »
Delivering Impactful Services
In today’s era of rapidly changing customer expectations, there are three primary ways that agencies using legacy approaches can fail to meet their constituent’s needs: The solution? Moving beyond a traditional customer service framework with a suite of technologies strategically implemented by using human-centered design (HCD). This approach leverages data-driven insights to understand the customerRead… Read more »
A Data-Centric Approach to Cyber Resilience
According to a study released by Cyber Threat Intelligence Integration Center, the number of ransomware attack claims worldwide in 2023, rose 73% as compared with 2022. Ransomware and other threats are showing no signs of letting up. If anything, bad actors are more determined, using artificial intelligence and machine learning to aid in their effortsRead… Read more »
Thinking Through Your Modernization Journey
Modernization can improve your agency’s service delivery, but while you upgrade your tech and processes, you can’t forget about security. As you make your services more accessible online for your constituents, unfortunately, it can also open the door to cyber criminals. That means you must implement security measures that protects sensitive data from unauthorized access.Read… Read more »
August’s Online Training Schedule
With back-to-school season around the corner, it’s the perfect time for you to continue learning, too. Our August online training list is ready to go, with experts lined up to chat about everything from pitching innovation to leadership to managing successfully while being an introvert. All sessions are free and open to everyone. If you can’t attendRead… Read more »
A Guide to Mobile Security Threats
Is your agency aware of the four main types of mobile threats? Here’s a closer look and a few tips for reducing risk.
Overcome Common Human Resource Struggles
Learn how updating your human resource tools and technology can help agencies rise to the challenge of getting (and keeping) new hires.
How Quantum Computing Works
There’s no easy way to explain quantum computing without getting deep into the kind of math that only quantum physicists understand. But here’s a brief overview that makes quantum computing understandable for the rest of us.