This post originally appeared in Ragan’s PR Daily. One of the world’s most connected men, Baratunde Thurston, recently took a month-long digital detox, chronicled in the July/August issue of Fast Company. Thurston had grown increasingly exhausted with trying to keep up with all the Tweets, photos, status updates, check-ins, chats, and texts. He realized hisRead… Read more »
Is your agency’s mission at risk because critical meetings and conferences are being cancelled or drastically reduced due to travel budget cuts and conference approval restrictions? Don’t give up on your important meetings and conferences. Take this 6-week Government Virtual Events Producer (GVEP) certificate program and you’ll quickly build the skills your agency needs toRead… Read more »
***Want more tips on customer service? Join us at the Data-Driven Citizen Engagement session next Tuesday, 9/10 at our GovLoop Virtual Innovators Summit – free rsvp**** There are some remarkable apps in the private sector changing the way customer service is being delivered. You can order a pizza from your phone, track delivery progress, payRead… Read more »
Which comes first, jobs or space? Most people think economic development is foremost about jobs—but employers need space before they can offer jobs. This chicken-and-egg dynamic has many communities re-examining the relationship between economic development and commercial property. Here are three powerful reasons for economic development pros to make commercial real estate a bigger priority:Read… Read more »
In the time-crunched, information-overloaded, do-more-with-less world we work in, maintaining the right level of social media engagement is a daunting proposition. For individuals and organizations just getting started, it can be completely overwhelming – there’s so much to do! This post strives to reduce some of the barriers to social media engagement by illustrating theRead… Read more »
I recently read through a fascinating discussion on EMC’s Chuck’s Blog: Are Conditions Right For a “Chief Data Officer.” The blog derives quite a bit from an excerpt from a book, The Case for Chief Data Officer. The books authors, Peter Aiken and Michael Gorman, argue that c-level managers must be data savvy, and thatRead… Read more »
Disease outbreaks can cripple communities and economies alike. Back in September 2012, the Centers for Disease Control and Prevention began receiving reports from health officials in Tennessee about patients diagnosed with a rare form of meningitis. This worrisome information set off alarm bells at the CDC, which quickly launched an emergency response team led byRead… Read more »
Capitol Hill is becoming even more magical next week as the Harry Potter comedy group “The Potted Potters” performs at The Shakespeare Theatre Company. Want to make your agency more magical? Here are some lessons from J.K. Rowling’s characters: Make magic with limited resources “It our choices that show what we truly are, far moreRead… Read more »
If you’ve seen the commercials, you already know that Google Glass can record your daughter’s first steps, navigate you down a winding road on your mountain bike, and even allow you to virtually “hang out” with friends while jumping out of an airplane. But did you know Google Glass could help deliver critical government services?Read… Read more »
Government faces the proverbial crossroads so often that it is almost not worth using the metaphor. But one advantage of a moment of crisis, like our recent economic downturn and budget woes, is that it leads to wholesale review of how we run the day-to-day business of government. In IT, this has led to centralization,Read… Read more »