Tech

Leveraging performance metrics for your community

I’ve recently been talking to the group, ACT for Alexandria, based in Alexandria, Virginia about a project they’ve been working on called the Community Indicators Project. This concept is essentially the idea that community stakeholders should have a set of performance metrics, indicators, and dashboards that help the community have a conversation about itself. CoveringRead… Read more »

Snap – Why Instagram Matters in Gov

A few months back we talked to IBM’s Gadi Ben-Yehuda about the business case for Pinterest in government. We discovered Pinterest offered a new way for agencies to showcase their mission. Now GSA has approved terms of service for government to Instagram. So what’s the big deal? Ben-Yehuda is the innovation and social media directorRead… Read more »

The Business of IT: Thin Value

My article posted here was publishd in the Summer 2013 edition of FedTech Magazine. Thin clients offer a number of benefits as end-user replacements for PCs, including lower cost, longer useful life, enhanced security, improved mobility. In today’s cloud-based computing environment, why haven’t more Federal agencies implemented thin clients as their primary end-user platforms? http://www.fedtechmagazine.com/article/2013/08/business-case-thin-clients-clear-and-positive

Power and Privacy and Superheroes

As government managers write requirements for digital civic engagement, people need to consider how much of their identity they need to share to ensure accountability and trust in the system, while not discouraging civic participation. The explicit message of modern superhero stories is best summed up in Spiderman’s origin tale, “with great power comes greatRead… Read more »

It’s Time to Get Serious about Digital Technology

(August 19, 2013) Even though we’re entering the fifth decade (or more) of the Digital Era, many organizational leaders and other senior professionals have still not fully grasped what that means in terms of their own digital technology awareness, literacy, and engagement. This post offers seven recommended actions that leaders (and others) should commit toRead… Read more »

GovLoop Research Digest: 3 Resources Highlight Changes Coming to Government Service Delivery

Last week we gave you all a quick mobile GovLoop research digest. This week I am going to share three GovLoop resources that show the way in which government delivers services and operates is in the midst of a transformation. Be sure to take a look at and share the resources below, they are designedRead… Read more »

6 Tips for Putting on a Winning Webinar

Last week, GovLoop and ON24 hosted a virtual event on how government agencies can transition traditional in-person trainings and conferences to the virtual environment. This movement has the power to drastically cut costs, time, and emissions, while delivering an interactive and engaging experience to participants. The presentations were crammed with great tips on how toRead… Read more »