Hybrid Work Is Here to Stay
Government agencies have been on a technological journey, and largely to accommodate a burgeoning hybrid workforce.
Tech
How to Develop Digital Services for the Next Big Change
It is somewhat a paradox that state and local governments are expected to be more transparent and more secure than ever before.
When Moving Services to the Cloud, Think Data First
If your data’s a mess when you move it to the cloud, all you get is a cloud-based mess.
What Your Agency May Be Overlooking in Its Cybersecurity
Protocols such as zero trust and identity management aren’t new in the world of cybersecurity. What’s new, and driving urgency, is the cyber threat landscape.
Let’s Bust Some Myths About Zero Trust
There are a lot of misperceptions and myths about zero-trust security. Here are some of the biggest — and why they’re wrong.
A Secure Collaboration Culture Starts With Data
Charged with keeping organizations sage, IT teams have focused on preventing and stopping risks. But zero trust security offers a whole new paradigm, one that recognizes the growing need for collaboration.
3 Ways to Seize This Citizen Experience Moment
The White House’s latest Executive Order is pushing agencies to build better citizen experiences. Here are three tips to help agencies seize the moment.
Enabling Secure, Remote Work in Oklahoma
Securing IT systems can be a herculean task. The state of Oklahoma found a way to do it: Officials used a zero-trust cybersecurity model.
How to Run Hybrid Meetings
One of the basic challenges of hybrid work is running hybrid meetings. Here are some best practices for making hybrid meetings effective.
Aim for the “X”
Agencies often suffer from low approval ratings, lower than the private sector. So how can even behemoth agencies reinvent themselves? Paying more attention to experience management (XM) is a great start.