It’s human nature to try to record life despite its inevitable transience. This innate desire becomes ever more apparent with the connection (or disconnection?) between social media and records management. Many enjoyed the ephemeral nature of Twitter and Facebook, and this non-permanence was one of the biggest drivers for their use. However, for companies andRead… Read more »
NIC and MeriTalk recently partnered to conduct a survey, Innovators Anonymous. In December of 2012, MeriTalk surveyed 200 Federal managers to understand the impact of budget cuts on agency programs. MeriTalk explored how Federal managers were responding to challenges and what kinds of innovative approaches managers were taking to combat budget cuts. Report Highlights MeriTalkRead… Read more »
A few weeks ago, GovLoop released a new guide, “The Social Media Experiment in Government: Elements of Excellence” that highlights bright spots of social media experimentation in government. The activities discussed in the guide have led to clear outcomes and mission-related impact along core functional areas. Our goal was to create a highly practical resourceRead… Read more »
At GovLoop, we recently released a report on “Digital Government Strategy”. One aspect of Digital Government, we touched briefly on but I wanted to dive in deeper in this post is the question “What’s a Digital City?” and “How Do I Become One?” This I decided to write a list – 30 Steps to BecomeRead… Read more »
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The following blog post is an excerpt from our recent report, Crafting a Comprehensive Digital Government Strategy. This report was draws upon a survey of 94 members of the GovLoop community who are currently adopting emerging technology at the state, local and federal level of government. This report also includes insights based on interviews withRead… Read more »
What’s in a word? A lot, more often than not! Language is a powerful reflection of the world in which we live and the realities we must embrace, a fluid and ever-changing reminder that neither time nor progress stands still. This post shares some of my favorite Digital Era terms and expressions and invites othersRead… Read more »
As part of GovLoop’s recent report, Unlocking the Power of Government Analytics, I had the opportunity to speak with staff members from the Centers for Medicare & Medicaid Services (CMS). CMS staff provided expert insights on the importance of analytics to control waste, fraud and abuse. In 2010, CMS and the Department of Health andRead… Read more »
Do you experience “Twitter mania” or have withdrawal symptoms when you’re not tweeting? So many social media users appear to be as addicted to Twitter as to their daily dose of java. However, do you know Twitter best practices? Have any of your followers “flown the coop”? What are your best practices on Twitter andRead… Read more »
As the manager of a rather robust social media community (currently my organization hosts over 200 Facebook pages alone), I often struggle with identifying what our audience actually wants. When people talk about my agency, what are they really saying? I have recently become re-acquainted with the program NodeXL. I was first introduced to thisRead… Read more »