The federal budget process has practically ground to a halt. Centurion Research Solutions recently conducted a survey of its clients to ascertain the impact of this impasse on their current and future business growth plans and, in some cases, financial survival. In a nutshell – the survey illustrates the drastic effects this situation is alreadyRead… Read more »
A new American Customer Satisfaction Index has been released and shows that citizen satisfaction with government services, particularly with web services, increased 2.2% over last year. On average, the satisfaction is at 68.4% but this is not consistent across all agencies. It’s interesting to see that the highest satisfaction ratings at the department level wereRead… Read more »
Join Our Survey: Crafting a Comprehensive Digital Government Strategy The GovLoop team needs your help. We are currently working on a report, Crafting a Comprehensive Digital Government Strategy, and would be appreciative if you could take 10 minutes to take our survey to help with the research in our report. Below you will find theRead… Read more »
Budgets and time are tight, so one of the trickle down effects has been the evolution of the program manager. Now more than ever, people are taking on the role of program manager with little or no training. So how is it working? ESI has brought together senior executives and subject matter experts to identifyRead… Read more »
I’m a big fan of the Presidential Innovation Fellows Program ever since it’s been announced. To me, it’s the way to do government innovation – clear focus, short term projects with quick wins, small focused team, with lots of top cover to rapidly skip any bureaucratic hurdles. We covered it’s announcement last August and theRead… Read more »
On GovLoop Insights’ DorobekINSIDER: 2012 was a banner year for the Thrift Savings Plan. Funds across the board saw marked improvements. But do you know what each fund actually does? Insights from the TSP’s Kim Weaver. But up front: Cybersecurity The New York Times reports today that the Obama administration is seeking broad powers toRead… Read more »
As much as we may try, we can’t all be GIS professionals or expert mappers. But that doesn’t mean GIS technology should be ignored by the non-GIS professionals. Maps can and should play an integral role in helping us do our job better. One of the most significant benefits of GIS technology is improved communicationRead… Read more »
Google+ has gotten a reputation for being a barren wasteland devoid of active users, but according to a new GlobalWebIndex report, Google+ has overtaken Twitter as the 2nd most used social media platform in the world after Facebook. This was a big shock to me, so I did some exploring. When you look into theRead… Read more »
Google has released a fascinating infographic detailing the mobile use of Aussies in their blog post, Insights into the Mobile Aussie Weekend. Useful for communications and policy people in government, it provides insights into how Australians are using their mobile phone to search the internet over weekends based on Google’s statistical data. A Day inRead… Read more »
Many people might be surprised to find out there is a virtual real estate market and have had a hard time understanding how someone could pay money for something that you can’t physically touch like virtual land. Before visiting virtual worlds myself, I would not have believed people would pay money for something like that.Read… Read more »