Key Tech Opportunities After the COVID-19 Pandemic
Consider moving these key investments in public admin, civic service, school and public safety technology into the future.
Tech
Virtual Reality Case Study: The Lawrence Livermore National Laboratory
The Lawrence Livermore National Laboratory is reaping the benefits of pandemic-forced changes through technologies like mobile and virtual reality.
Why State and Local Agencies Must Focus on Delivering Exceptional Human Experience
Delivering goods and services is the first purpose of local government. However, a critical part of that mission is not just the actual goods and services, but how they are delivered. In this article, we’ll discuss the issues with traditional citizen experience (CX) metrics in state and local agencies and share best practices for how… Read more »
3 Approaches to Packaged Business Capabilities
PBCs offer a solution that enables agencies to incrementally roll out modern digital services at a pace that balances citizen needs with budget realities.
Surviving Ransomware in 3 Steps
Ransomware is a malicious software that is increasingly frightening to federal, state and local agencies – and the citizens they serve – nationwide.
Creating Communities Where No Person Is Left Offline
The cost is too high for governments to neglect those who are increasingly disadvantaged in our digital economy. Here’s what they can do to break the cycle.
As Government Innovates With Tech, Who Gets Left Behind?
We spoke with the Chief Information Officer for the 9th largest city in the U.S., to understand how equity can and should drive government decision-making.
Ensure Your Back to Office Plan Can Support Hybrid Working
As the world continues to adjust to new ways of living and working, many organizationsare looking to plan for the future and reopening offices.
Tips for Incoming Chief Information Officers
Congratulations on your new role as chief information officer. Here are some things that can help in the early stages of your tenure and beyond.
5 Key Considerations for Enhancing Employee Engagement
As the world adjusts and evolves to new ways of working, organizational leaders are being tasked with enabling hybrid remote and office working for their teams, putting the right systems and infrastructures in place to ensure a consistent employee experience. It is clearer than ever before that technology will play an increasingly essential role inRead… Read more »