Tech

Lessons Learned from the UK: Kent Police Department

Cisco recently shared a report about the Kent Police Department in the United Kingdom. The case study shows the power and importance of improved communication for police departments, and highlights the benefits of improved communication initiatives. The case study was interesting to read through, and to consider some lessons learned that we could apply hereRead… Read more »

Improving ROI by Investing in the Mobile Workforce

HP has a variety of “how-to” resources on their corporate website. One of the more interesting ones for the GovLoop community is the guide, “Improving ROI by Investing in the Mobile Workforce.” The guide has some interesting stats on mobile. The guide states, “Mobile workforces exist in every industry today. In fact, more than 50Read… Read more »

Cloud and Shared Services

There has been a push for Shared services adoption across organizations for a while since such services reduce duplication and can result in cost savings. However there have been challenges to proposing and implementing shared services. Shared services initiatives challenges have been related to areas such as resistance to change, start up costs and managementRead… Read more »

BYOD @ EEOC: case study featured in official WH guidance

Below is the full text of the EEOC’s case study, part of the official White House guidance on BYOD issued earlier today government-wide as part of the Administration’s new Digital Government Strategy. http://www.whitehouse.gov/digitalgov/bring-your-own-device#top Also see: “Should feds get reimbursed for BYOD?” https://www.govloop.com/forum/topics/should-feds-get-reimbursed-for-byod “BYOD Pilot: Five Lessons Learned” https://www.govloop.com/profiles/blogs/byod-lessons-learned “BYOD and Beyond” https://www.govloop.com/profiles/blogs/do-you-byod U.S. Equal EmploymentRead… Read more »

Review of Ines Mergel’s “A Manager’s Guide to Designing a Social Media Strategy”

Social media have been changing the way companies and government agencies operate since the middle of last decade–upending long-held ways of doing business and reshaping the relationship between government and citizens. Though more than 100 million Americans are members of a social media site like Facebook or Twitter, few government agencies have explicit policies forRead… Read more »

Government Needs to Go Open Source

Why is it so hard for government to look for resources that already exist? As someone who’s managed social media accounts for the government I understand the challenge. The inclination is still for the need to “own” and “create” rather than collaborate. Even when it comes to training videos or conference entertainment, there is noRead… Read more »

Are you overwhelmed?

We’re in public service and that means getting the word out about the goings-on in government to the broadest reach possible. A few years ago we were webmasters. Today, we’re webmasters, digital media providers, social media managers, content managers, information architects, editors, and more. Today, we have to put information everywhere: on the web andRead… Read more »

Presidential Innovation Fellows Announced

Today, Federal CTO Todd Park formally launched the Presidential Innovation Fellows program. Over the next few weeks, the Fellows will be blogging more in-depth about their program here on GovLoop, and working to share their best practices and tell their story how they are working to transform government. The Presidential Innovation Fellows program has fiveRead… Read more »

4 Awesome Government Mobile Use Cases

**We’ll be hosting a session on Mobile Government: Today, Tomorrow, & Beyond featuring government case studies at our Government Innovators Online Summit on September 13.** In 2012, the number of smartphone users will reach 106.7 million with 94% of these users accessing the mobile internet. With citizens and government employees increasingly adopting multiple mobile deviceRead… Read more »