Tech

Should Government Reorganize Itself? (Part VI)

Are there legislative options beyond (or in addition to) presidential reorganization authority that could encourage collaboration and not just move boxes? Typically, the cultural, administrative, and legal barriers to working together collaboratively inside the federal government are too high and they discourage efforts to collaborate (more on this in a future post). The Obama AdministrationRead… Read more »

Access Anywhere – IRS Goes Mobile with Help from GovDelivery

The Internal Revenue Service (IRS) unveiled an updated version of their smartphone application, IRS2Go, in early February. The app was “designed to provide taxpayers easier access to practical tools and information,” and the update included an application programming interface (API) integration with GovDelivery Digital Communication Management (DCM), which allowed app users to sign up toRead… Read more »

What Does it Take to be a Leader in the Digital Era?

How should we define the keys to successful leadership now that we are fully immersed in the Digital Era? This post shares diverse perspectives on the core characteristics and offers preliminary thoughts on integrating ideas and identifying themes. Readers are invited to contribute additional ideas, insights, and analysis. Background As the Founder of both theRead… Read more »

GovBytes: Government takes on Pinterest

As Pinterest gains in popularity on the Internet, government is taking notice; Pinterest is already the 3rd most popular social networking website, behind only Facebook and Twitter. It specializes in allowing users to create their own pin boards and share photographs they find interesting with their followers. The Military has taken advantage of Pinterest, andRead… Read more »

Real-World Civic Innovation Through Online Gaming

Mark Drapeau (Washington, DC) — When you think of “games,” you might think of Gears of War for Xbox, or Angry Birds for iPhone, or perhaps Zynga games for Facebook. But increasingly, people working in the public and civic sectors see value in leveraging games and game mechanics to accomplish real-world change. In that vein,Read… Read more »

Big Data, Big Deal

Yes, big data is a big deal which has contributed to the big hype. But, behind the hype there’s a simple story. For decades, organizations have been making decisions based on transactional data stored in relational databases. Today we extend beyond that critical data, however to leverage a potential treasure trove of less structured data:Read… Read more »

New Paradigms For Collaboration & Knowledge Sharing

I was recently asked to present at an Institute For Employment Studies event for corporate HR and Heads of Learning & Development. The slides I used are embedded at the end of this bog, and also available at Slideshare and Authorstream. The title of the event was “Getting maximum business value from your L&D activity”,Read… Read more »

GREAT WORK: 23 bright ways to use social media in the public sector

There was a brilliant update on Twitter the other day which hit the nail right on the head. “The best social media,” it read “doesn’t happen in an office.” That’s dead right. For a long while now I’ve been arguing that communications people should share the sweets, relax a little and learn to let go.Read… Read more »

Rural Governments and Social Media: The Moffat County, Colorado Experience

Rural local governments across the country have historically had something of a tougher time than their more populated counterparts when it comes to connecting with their citizens. Greater distances, lower incomes, slower Internet access and hesitancy about adaption of certain communications technologies have proven to be the main challenges. This phenomenon is especially prevalent inRead… Read more »

Crowdsourcing Legislative Reviews

The House took steps last year to post bills online for three days prior to voting in PDF and XML format. If Congress truly wanted transparency and feedback from experts and average citizens on the draft legislation, they should add comment boards for each bill. Either at the bottom of the bill or at theRead… Read more »