Take 5 minutes and help us, help you. Take the GovLoop Customer Service in Government Survey. Survey Link I’m conducting a research study on “Re-Imagining Customer Service in Government.” Our study hopes to understand current trends in government customer service and opportunities for improvement.The results of this survey will be used to create a GovLoopRead… Read more »
Lazy Peep by Flickr user [F]oxymoron I attended the PRSA Digital Impact Conference last week, and like many PR events, it had a mix of really great presentations but I also noticed the continuation of a disturbing trend throughout our profession – laziness. Laziness disguised as “social media best practices” and cool new tools. Don’tRead… Read more »
The stock market became tentative before Friday’s jobs report, and with good reason. For the TSP, the C-fund lost 0.67% last week, the S-fund lost 1.06%, the I-fund dropped 2.79%, while the F-fund (bonds) gained 0.09% and the G-fund was up 0.02%. The S&P 500 has been testing and so far holding the 20-day EMA,Read… Read more »
TwitChimp.com is a web application that leverages the Twitter API to provide curated lists of Twitter users. The application is still in a beta testing period but is open to any who would like to try it in this early stage of development. If you are a Twitter user, please sign up for the TwitChimp.comRead… Read more »
600,000+ Mac Computers Infected While this kind of activity wouldn’t rouse much attention from those esconced in WinTel (Windows and Intel) architechures, it is much less common for Mac users to be impacted by infections on this scale so quickly. The infection, called Flashback, is installed via a Java vulnerability (CVE 2012-0507) which was patchedRead… Read more »
After learning about the great uses and potential of Big Data in government and hearing about the leading analytics solutions turning that data into intelligence at Carahsoft’s Government Big Data Forum, industry leaders presented a panel on the infrastructure that makes all of this possible. Storing, accessing, and working with massive amounts of complex dataRead… Read more »
The DorobekINSIDER Issue of the Week: The Washington Post has declared that GSA clearly had the worst week in Washington. This week, GSA administrator Martha Johnson resigned amid allegations of excessive spending at a conference. GSA Inspector General Brian Miller issued a report detailing contracting irregularities and excessive spending after a Las Vegas conference. TheRead… Read more »
I’m so very proud to be able to say that the health innovation film festival that I co-founded last year has been continuing to gain momentum over the past few months. After launching in Washington DC last November, we were fortunate enough to be invited to the first Health/Wellness track at Social Media Week inRead… Read more »
It’s the time of year for Spring cleaning, time to sweep out those dust bunnies that have been collecting under your couch all Winter long. How about hopping on over to your website to see if it needs some cleaning up too? When is the last time you checked your agency’s website to see ifRead… Read more »
You know, really never know what the web is going to throw at you next. The great people over at Stamen Design (if you’ve never heard of Stamen you are really missing out – they are probably the best data visualization company I know) have created a watercolor version of Google Maps. Why? Because theyRead… Read more »