The growth rate of mobile is staggering. It took AOL 9 years to get to 1 million users. It took Facebook 9 months. It took Draw Something 9 days. Global Internet users will double over the next few years—and most will be mobile…and the dumb-phone conversion to smartphone has only just begun. Check out thisRead… Read more »
My involvement in the non-profit educational and research organization Cyber Conflict Studies Association over the last several years has led me to an observation about federal policy makers and cyber security. This observation probably applies to many commercial organizations and to academia (and possibly even to you) so we may be talking about human natureRead… Read more »
This post has been updated to include Dan Chenok’s contributions. Gadi Ben-Yehuda Can you hear me now? Kaifeng Yang, whose 2008 study on citizen particiaption I link to whenever possible, is the principal author of a new book of collected essays and studies on, what else? citizen participation. The State of Citizen Participation in AmericaRead… Read more »
Facebook has developed apps for business and government to make it easy to use as a channel for individuals and business/government to provide and exchange information. Does it work? Yes – but it’s not magic. Creative design and vibrant content are required. Here’s illustrations of an innovative approach – one by business and one byRead… Read more »
For all our complaints about our ISPs and their service we should all reflect on some of the great things these firms do. Individually they seek to innovate and win our business and loyalty. And collectively they can come together to do great things too. One great, positive thing just happened because of collegial actionRead… Read more »
With the permission of Geoff Mason (@grmsn), I’ve republished his blog post Don’t dumb me down! from 21 March this year below. I thought this was a very good post on a topic that, as increasing amounts of information and discussion only appear online, is increasingly affecting how effective public servants can be and theRead… Read more »
Last week, CivSource reported on several concerns over Google’s new privacy policy raised by government IT consultants Jeff Gould and Doug Miller. In the article, both men raised several concerns about Google’s new privacy policy and what it might mean for government customers. Google has responded, in an attempt to address those concerns. On MarchRead… Read more »
By Andreas Muno Reach your people when it matters” was the motto of last week’s post. This week, we shall look into mobilizing monetary transactions and applications for applications [I cannot resist puns, and will not apologize, either ]. More convenience for motorists saves cities money When citizens and employees requested online access to governmentRead… Read more »
Consolidation of services and streamlined systems are a good thing, and usually cut costs. But what if the project costs billions? New York City has consolidated its emergency call-taking system, a project that began in 2004, and was implemented this month, 7 years behind schedule. It was also $1 billion over-budget. Contract managers for theRead… Read more »
You want to help your organization save energy, time and money. But companies from which you buy power and energy efficiency services don’t always understand your pain points or what’s important to you. If you’re ready to affect this dynamic, our company invites you to contribute to our research report. It’s easy and doesn’t takeRead… Read more »