Changing the Government IT Game With Self-Service Portals
Self-service may not be the norm in government yet, but it is becoming the expectation. With the increasing desire to “do it yourself,” a self-service portal is essential.
Tech
Energy Department Should Do More to Update Legacy IT Infrastructure, According to OIG Audit
Sometimes agencies lack the time or resources to fully phase out legacy IT systems. According to a March 27 audit from the Energy Department (DoE) Office of Inspector General (OIG), DoE was one of those agencies.
The Impact of Drones on Public Safety — and Why They’re Here to Stay
Drones are enhancing the safety and effectiveness of operations of our public safety agencies and are here to stay.
Why We Should Take a Historical—not Hysterical—view of Automation in the Workplace
The sooner organizations embrace change and ready their staff for adoption, the sooner they can realize AI’s benefits. So, what’s the hold-up? In a word, culture. Changing the underlying principles of an organization takes time and serious effort.
How Santa Clara County Used E-Signatures to Cut Costs and Improve CX
To unlock employee productivity and discover cost savings, Santa Clara County turned to e-signatures. Dunkin’s staff conducted a study on the savings Santa Clara County accrued by establishing digital workflows, and the results were “mindboggling.”
How a Software-Defined Secure Network Stops Perimeter Dissipation
Organizations that have multiple clouds have larger, more complex networks with larger attack surfaces that need defending from cyberthreats.
How to Mitigate the Risks of Insider Threats at Your Agency
Agencies should adopt a layered security approach that combines access, identity and security event management to detect and disrupt insider threats before damage is done.
Sci-Fi Not Scranton: Bots Bring Astronomical Opportunities to Accountants
In reality, accountants in governments are often on the cutting edge and have some of the strongest business cases for incorporating emerging technologies.
A Clear Definition of Machine Learning
There’s a lot of buzz about machine learning in government today, given its potential to improve operations, cut costs and produce better program outcomes. But what exactly is it?
Workforce, IT Highlights From the President’s Fiscal 2020 Budget
President Donald Trump released his budget proposal for fiscal 2020 on Monday, and there’s plenty in it that will affect the federal workforce.