Rackspace is a growing cloud computing capability provider that differentiates themselves by what they call “Fanatical Support.” We try not to dwell too long on the marketing slogans of firms but have first-hand experience with Rackspace and can tell you their support is really really different. It must be the culture, but every support experienceRead… Read more »
The idea of performing an online task and receiving a “real” reward is nothing new. People can take advantage of coupons and deals on Foursquare just by checking into a store. And some sites donate to charities based on a person’s online activity. But I keep wondering if people would be interested in having thisRead… Read more »
As we turn the calendar to the new year, we’d like to take a moment to reflect on what we’ve done here at Civic Commons over the past year, what we’ve learned, and where we’re planning on heading next. It’s been a busy year for us. While the Civic Commons initiative began, slowly, as anRead… Read more »
I got the chance to review the new performance appraisal system for the Senior Executive Service that was issued to agencies by OPM and OMB earlier today. The new system represents some notable steps forward, including: 1) A renewed alignment: Typically, the criteria senior executives are evaluated on changes once they’re on the job versusRead… Read more »
Something I heard that rang the bell: A plan is a report of what has just happened. Your thoughts? These may be of interest: How To Tune Your Work For The Internet Capital Technology Management Hub Tuesday, January 10, 6:30 – 6:35 pm Arlington GMU Campus Founders Hall, Room 126 3351 Fairfax Drive Arlington, VARead… Read more »
We started December with a focus on Big Data by recapping Bob Bob Gourley’s interview at the Enterprise CIO Forum where he explained what Big Data was and what it was good for, highlighting Hadoop as the dominant framework for solutions. We also explained how Big Data can make a difference in manufacturing, the mostRead… Read more »
IBM Center Senior Fellow Dan Chenok recently posted this article to the Center blog. This week, GSA’s Office of Citizen Services and Innovative Technologies (OCSIT) released its annual report on activities in 2011. This GSA entity, led by Administrator Dave McClure and a very able staff, serves to drive innovation and transparency to support betterRead… Read more »
Pretty awesome 2011 annual report on GSA OCSIT. Lots of great nuggets but here’s my top 9 favorite program updates in GSA’s own words: 1) FedRamp -The FedRAMP PMO has fully vetted baseline security controls, requirements and documentation with both government and industry stakeholders, receiving over 1,100 comments between November 2010 and January 2011. FedRAMPRead… Read more »
I would not call myself a Luddite but equally I would not call myself a forward thinker. As you are about to see…. When mobile phones first came out with cameras in them I thought ‘well that’s a waste of time’, ‘what fools are going to use such a thing?’ I distinctly remember being atRead… Read more »
The following is a guest post from Jayme Hummer. Jayme serves as Manager of Special Projects and Research at Enspektos, LLC. She also co-hosts the Path of the Blue Eye Project’s podcast, fyi: healthmarcomms. She has more than ten years of experience in research, project management, writing, editing, and publicity. Part of the Path ofRead… Read more »