A primary objective of work in designing and deploying websites is to enable an evolved online user experience, for human users of the website. For many websites and their owners, the core website is also a source of information, marketing messages and social dialogue that lives elsewhere. “Elsewhere” can mean any Internet-enabled channel, from socialRead… Read more »
Fifelski’s most recent vlog on the ‘searchification’ of of government websites We are excited to have Kristy Fifelski, @kristyfifelski, web manager for the City of Reno and creator of http://govgirl.com, as our special guest tonight on #localgovchat. Kristy manages the award-winning Reno.gov website and employee intranet by day and recently began an exciting new videoRead… Read more »
I can’t tell you how many hours of my life have spent poking around Facebook. It’s one amazing (and addicting) website! But did you know that you can actually save money by being on Facebook? Money on your insurance that is. GEICO recently released their “Get a Quote” app on their Facebook page. I triedRead… Read more »
Deltek Analyst Amanda White reports. This year’s 44th Annual IT Solutions Management (ISM) for Human Services Conference focused heavily on the importance of customer experience. During a federal panel discussion, Rick Friedman, director of State Systems for the Center for Medicare and Medicaid Systems, talked about what Medicaid consumers can expect by 2014. He saidRead… Read more »
The United States Department of Defense (DOD) is dedicated to cutting costs over the next few years, but also it faces the challenge of contending with advancing technology and cyber threats. More information is a must, but that information also needs to be secure. In a time of strict budgets, how is the DOD providingRead… Read more »
You’ve applied to everything that moves. You’ve polished your resume. You’re going for all the right job titles. You’ve pursued an advanced degree. You’re asking everybody if they are hiring and can get you ‘in’. You’re trying everything you know. But it’s not working. It’s frustrating, I know it is. I’ve been there. So why?Read… Read more »
FixMyTransport is a new website that uses crowdsourcing to identify trouble spots on UK public transport services. Using the tag line “Euston we have a problem,” the site invites transit passengers to report issues, concerns, suggestions, and compliments. Once people post a report, the site forwards the information to the responsible agency and other siteRead… Read more »
You may have know my love, nay — obsession — with Just Right, the greatest cereal ever created. See, it was simply delicious and ridiculously good for you. (Check out the nutritional facts at http://en.wikipedia.org/wiki/Just_Right). I ate this cereal everyday, sometimes 6 bowls a day, from ages 8 to 15. Unfortunately, Americans lost their tasteRead… Read more »
A quick plug of this great workshop being delivered through the Public Sector Web Network (about which I will shortly have some very exciting news!). Social Media for Emergency Planning & Resilience Thursday 22nd September 2011, Park Plaza Hotel, Leeds This workshop is aimed at all Category 1 Responders as identified in the Civil ContingenciesRead… Read more »
It’s not difficult to find examples of sports teams using social media. From the player (Gilbert Arenas’ landmark blogging in 2006) to the team (the Red Sox using Twitter to give away free tickets during a rain delay) to the league (the NHL’s tweetups), social media has gone from being an innovative marketing tactic toRead… Read more »