Citizens today increasingly expect from government the same seamless, interactive services and user-centric experiences they receive from the private sector. As a result, government agencies must provide digital experiences that are compelling, personalized and secure at every touchpoint.
Technologists like systems administrators, web developers and even information officers are rarely framed as the customer service owners of governments. But according to Illinois’ former Chief Digital Officer Hardik Bhatt, that’s exactly what they are.
If asked to name innovative organizations, how many government entities spring to mind? Not enough. This does not mean, however, that there is a shortage of innovation in government.
How can government find clarity as cybersecurity only grows more complex?
Where do you fit in when it comes to accepting innovation? Are you on board or are you getting left behind?
If any agency can be thoughtful about anticipating the externalities of implementing new technology, there’s no reason that “modernization” shouldn’t be a core value of an agency versus a half-hearted attempt at not falling farther behind.
Three main takeaways from the first-of-its-kind government job fair held in Silver Spring on Nov. 6.
In a recent interview, Jonathan Wiersma, General Manager of HR Solutions at CivicPlus, shared key drivers influencing tech adoption among HR professionals.
As roads deteriorate and highway fatalities continue to rise, citizen satisfaction with public transportation offerings is faltering. Now more than ever, it is critical for the public sector to invest in digitized transportation.
Content is called king for a reason. Make sure the internet can see your actual content, not just a link.
Notifications