Tech

Using SharePoint to enable ITIL: Consequences of unmanaged services

Since technology appears simple to operation the assumption is that it’s simple to build and manage. What isn’t seen by end-users today is all the complexity behind a product or service. The consequences of operationally mature, technically naïve stakeholders and end-users are having to justify investments in information technology. While it’s not unreasonable to askRead… Read more »

Using SharePoint to enable ITIL: Consequences of unmanaged services

Since technology appears simple to operation the assumption is that it’s simple to build and manage. What isn’t seen by end-users today is all the complexity behind a product or service. The consequences of operationally mature, technically naïve stakeholders and end-users are having to justify investments in information technology. While it’s not unreasonable to askRead… Read more »

Social Networking & Information Architecture reading list

Some real useful books on Social Networking, Information Architecture and Marketing I’ve read the past few weeks and recommend: Clout the art and Science of Influential Web Content, Colleen Jones Letting go of the works, Janice Redish Content Strategy for the Web, Kristina Halvorson On my stack to read next week: The Web Content Strategist’sRead… Read more »

The day I went to Google New York

In almost every area they compete Google dominates…mail, maps, search and mobile. With over 500,000 Android devices being activated everyday there is little doubt that Google’s mobile operating system will continue to be a giant contender in the field. So while in New York I popped into their offices to talk with Eric Obenzinger whoRead… Read more »

Social Media and Recruiting 101: Overview and Recommendations

There is a lot of confusion and concern over the growing practice of reviewing job candidates’ social media activity during recruitment and selection. Targeted to social recruiting rookies (both individuals and employers), the latest SMinOrgs blog post provides an overview of how people’s digital activity can and should be considered during the hiring process. QuestionsRead… Read more »

Government adoption of Twitter continues rapid growth; GovTwit.com hits 4,000 IDs

I was adding some IDs to GovTwit.com this week when I realize a new milestone was reached as the directory now exceeds 4,200 IDs. While I haven’t keep a timeline of month-to-month growth, a post from July 19, 2010 mentions that the database was slightly under 3,000 IDs a year ago, so were looking atRead… Read more »

Live Blogging the 2011 Next Generation of Government Summit: Morning Keynote (Day 2)

P.S. I’ll be tweeting the Wellness at Work: Get Your Erg On! breakout session starting in just a couple of minutes. Keep an eye out for the #NGGS3 tag and @nextgengovt for updates. 10:30 a.m. Panel Q and A, continued. Q: You’ve found a great new technology that will solve a problem your agency isRead… Read more »