There are some people who still don’t have regular access to computers and the internet. This is the first part of a GovGirl video series exploring the concept, and its challenges for government. Get your own valid XHTML YouTube embed code Please comment with your thoughts on why the digital divide sucks and ideas forRead… Read more »
When I blogged Monday evening, I didn’t appreciate the nerve I was tweaking. Thanks for all the comments and emails (and please read the threads on GovLoop, where this blog is mirrored). Left unchecked, I am a culprit in awkward social behaviors with my devices than most people. I say “left unchecked” because despite whatRead… Read more »
Last year, Boston Mayor Thomas Menino decided to put two of his most technologically savvy staffers full-time on the task of trying new ways to solve old city problems. A year later, they have had a hand in a fleet of small but successful projects both developed in-house and with external partners. Here’s a lookRead… Read more »
https://www.govloop.com/group/citizenengagement/forum/topic/show?id=1154385%3ATopic%3A1394155&xg_source=msg A new Executive Order to improve customer satisfaction was issued yesterday. This is great news – for our customers and for ourselves! Not only will this improve access to accurate and prompt information for our customers, it’ll make our jobs as internal customers easy too! When we talk about improving service, lots of peopleRead… Read more »
On Wednesday, President Obama announced an Executive Order to “Streamline Service Delivery and Improving Customer Service.” I agree that citizens’ expectations of government are increasing and I think having focus on energy on the topic is really important. The good news is there is a lot of examples/ideas for agencies out there across government. Here’sRead… Read more »
**GL Training – 4/28 at 2pm – HP and GovLoop present The 21st Century Desktop – Free Registration** I still remember the first day my dad brought home a computer. Honestly, I had no idea what it was and what it was for. I don’t think he truly did – other than he thought itRead… Read more »
Glenn McGovern On November 1, 2006, Former FSB (Russian Federal Security Service) Colonel Alexander Litvinenko left his residence around 11:00 A.M. He caught the bus to the East Finchley tube station where he then took the train for a twenty-minute ride into London. On his agenda was a meeting with former KGB colleague Andrei Lugovoi,Read… Read more »
So following the news that Delicious has been bought from Yahoo!, by the guys who did YouTube, I decided it was time to set myself up somewhere else. It might be that Delicious thrives under its new owners – in which case fine, I can always switch back. But I didn’t want to leave myselfRead… Read more »
A few years ago, Washington D.C.’s Metropolitan Police Department revolutionized its patrols, the backbone of law enforcement, by installing laptops into squad cars, allowing officers to have true two-way communication with dispatchers, keep track of other calls and incidents in real time, simplify paperwork, locate other cars, and make their exact coordinates known to dispatchersRead… Read more »
The Australian Flexible Learning Framework.will host a webinar on “e-Gems: Learning objects: Create, reuse and deploy for better teaching and learning online!”, by Helen Lynch,Canberra Institute of Technology, 12.30pm, 11 May 2011. e-Gems: Learning objects: Create, reuse and deploy for better teaching and learning online! Original post