This online service delivery business is more complicated than it looks. The postman came. I was out. He left a card to tell me that there was something which needed to be signed for. That means a trip to the sorting office on Saturday to collect it. Or I can go online to arrange forRead… Read more »
The last talk I attended at the ACS Canberra Conference was Dr. JamesPopple, Freedom of Information Commissioner, talking about the FOIreforms of government and what this requires of the information systemsgovernment uses.The Office of the Australian Information Commissioner commenced 1November 2010. This integrates information management, privacy and FOIfunctions of government.The new approach Original post
The third talk I attended at the ACS Canberra Conference was by Colin Towns discussed his experience with installing Objective 7.5 at Department of Defence. One of the achievements at Defence was just to find the needed metadata and get it loaded into the system. He mentioned the P.O.P.I.T. strategy. The Institute for Information ManagementRead… Read more »
The third talk I attended at the ACS Canberra Conference was by Colin Towns discussed his experience with installing Objective 7.5 at Department of Defence. One of the achievements at Defence was just to find the needed metadata and get it loaded into the system. He mentioned the P.O.P.I.T. strategy. The Institute for Information ManagementRead… Read more »
A controversial new government Web site, www.saferproducts.gov allows anyone to post information about a product believed to be hazardous. Those reports are shared with manufacturers and can also be searched by the public. Original post
We’re looking for someone with creativity, initiative, and great web coding skills (HTML, CSS, JS). The job listing is open from now until April 7. We’re the team that manages EPA’s home page and many sites, including Earth Day. You might also get involved in emergencies, like our Japan nuclear emergency site. We also manageRead… Read more »
And I’m not talking about bicycles, although it factors. As it should. Which is exactly where I have been going wrong, because it wasn’t. A very lovely wise lady who for some reason has agreed to water me a bit to see if I can grow, asked me what stressed me. Because we both knowRead… Read more »
Oregon has launched a new open data portal that will let citizens create a customized view of data from state agencies. Visitors will also be able to leave their comments for agencies on the site. Users will be able to interact with state records and leave requests for datasets they would like to see posted.Read… Read more »
Here are some new posts about Section 508 solicitation language on the Accessibility Forum 2.0 blog. Check them out and share them! Are there “standard Section 508 clauses”? – No! Standard solicitation clauses, or statements that indicate Section 508 applies or may apply without going into the detail of identifying EIT deliverables and what sectionsRead… Read more »
Research Social media as a customer service tool (03/03/2011) – Gartner predicts the use of social media for customer service will grow rapidly over the next two years. As more people participate in social networks, use of social customer service will become common as a way to improve customer experience. http://www.gartner.com/it/page.jsp?id=1570814 2010 Digital Year inRead… Read more »