Tech

The Many Roles of an Internal Community Manager

This post originally appeared on my external blog, “Social Media Strategery.” When someone in the communications industry refers to a “community manager,” they are usually referring to someone that can manage the online relationships for a particular brand, using tools like Facebook, Twitter, and blogs. However, over the last few years, a new Community ManagerRead… Read more »

I is for Intuition

In an online world dominated by analytics, you may be relieved to know that one of the most important social media tools at your disposal is your intuition. It is especially important in creating a vibrant network presence, where half the battle is separating the wheat from the chaff among the new marketing tools poppingRead… Read more »

Should the OpenGov/Gov 2.0 Community Collaborate on a Larger Scale?

UPDATE on 1/11/2012: We didn’t find the critical mass of organizers in 100 cities, but this plan is likely to be modified and tried again. Please contact me through GovLoop if you’re interested. ORIGINAL POST: It may be time for collaborating across our many organizations. Here’s a proposal to find 100 opengov community members capableRead… Read more »

Blogs that I have recommended for inclusion on Govloop

I was kindly asked by Govloop if I could recommend any blogs for inclusion on their network. These were the ones that immediately came to mind. Its by no means definitive and not meant to reflect negatively on anyone else. Steph Gray – Helpful technology – essential – http://www.helpfultechnology.com/helpful-blog/ Dave Briggs – Davepress – essentialRead… Read more »

Influence culture to drive user adoption.

This article was originally published on Tri Tuns Blog. OBSERVATION People often talk about corporate culture but they really don’t know how to sufficiently explain / define it, how to influence it, or how it can influence an IT project implementation. You may have tried to define what the culture of your client’s organization isRead… Read more »