As we begin a new year, it’s always a good idea to take time and reflect on the old one. For me, this was a year I’ll never forget, as I became a new parent. It was also another interesting year for the government workforce as agencies and employees continue to seek a “new normal” after the pandemic and the remote/hybrid/back-to-work dance of 2023.
Thinking back on the year and my columns here at GovLoop, a critical theme emerges — the invaluable contributions of government workers to the well-being of everyday Americans and the need to better support these unsung heroes. From the imperative of making government employment more appealing, to addressing diversity, equity, inclusion and accessibility (DEIA) issues, and navigating the evolving landscape of remote, hybrid and in-office work, 2023 has been a year of important lessons.
In this first blog post of 2024, I explore three key themes that underscore the significance of supporting government workers so they can best support all of us, the American people.
Making Government Employment More Appealing
One of the critical lessons of 2023 is the need to make government employment more appealing. Traditionally, government positions have struggled to compete with the private sector in terms of salary and other benefits. Now, the political gridlock in Washington means potential and current employees have to also constantly worry about the possibility of a government shutdown, which I’ll write about in the next few weeks. To address this, we must reconsider compensation structures and explore innovative benefits that align with changing workforce expectations.
While competitive pay remains crucial, there’s also an opportunity to offer benefits that go beyond monetary compensation. Flexible work arrangements, robust professional development opportunities, and a supportive work culture are elements that can make government jobs more competitive. Additionally, enhancing technology infrastructure, streamlining bureaucratic processes and embracing remote work tools can contribute to a more attractive work environment for potential government employees.
In 2024, prioritizing these aspects will be instrumental not only in attracting new talent but also in retaining experienced government workers who play a vital role in serving the nation.
Accountability in Diversity, Equity, Inclusion, and Accessibility (DEIA)
Our experience in 2023 underscored the importance of moving beyond DEIA promises to finally achieve meaningful progress through a commitment to accountability and tangible results. While many agencies have made strides in recognizing the importance of DEIA, there’s a critical need for concrete action and measurable outcomes.
To ensure accountability, government agencies should establish clear DEIA goals and metrics, regularly assess progress, and hold leadership accountable for meeting these objectives. Transparency in reporting, regular audits and employee feedback mechanisms can also contribute to a culture of accountability.
In 2024, the focus must shift from merely acknowledging the importance of DEIA to actually executing on strategies that foster inclusivity and equity within government workplaces. This commitment is not only simply the right thing to do, but will enhance overall responsiveness to the diverse needs of the American people.
Navigating the Challenges of Work Arrangements
2023 witnessed a significant shift in work arrangements for government employees, with transitions from remote work to hybrid models and political pressure for increased in-office presence. Alongside this evolution, the issue of presenteeism — a phenomenon where employees are physically present but not fully engaged in their work — has become a growing concern.
Agencies must recognize the challenges posed by presenteeism and take proactive steps to classify and fill jobs based on balancing the needs of the agency and the worker. Making arbitrary policy regarding in-office work has proven to be neither productive nor meaningful. Empowering agency management to build high-performing teams based on the agency’s mission means giving management more autonomy and accountability.
Flexible environments must also be supported with the ability to leverage technology for efficient communication, training managers in change management and mentorship in a hybrid world, and fostering a culture that values output over mere physical presence.
The challenging work arrangements in 2023 should guide agencies in crafting policies for 2024 that prioritize employee well-being and productivity, ultimately contributing to a more efficient government.
A Toast to Government Workers
2023 taught us the immense worth of government workers and their pivotal role in shaping the daily lives of Americans. That’s why 2024 should be the year we work to translate this understanding into actionable strategies that better support government employees and enhance the efficiency and productivity of government agencies. Wishing everyone a healthy and happy 2024. May this be your best year yet!
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