The July issue of Consumer Reports includes the results of a nationwide survey listing the most annoying customer service problems. Among the top 5 problems are rude and pushy salespeople. Think about the last time you shopped for a new car. Or maybe a new appliance. What was your experience like? What is it that you remember most about your salesperson? If you’re like me and a good number of those who were surveyed, you’ve probably encountered your share of rude, pushy salespeople. I cycled through two salespeople (and dealerships) before finding one I felt comfortable enough to buy a…
Recent Articles on GovLoop
- A 21st-Century Education in Ohio Prisons
- How to Be a Nimble Employee
- AI Practices for Better CX
- Delivering AI at Scale Without Missing a Beat
- How Supervisors Can Navigate Negativity
- GTFS: The Secret Sauce Behind Rider-Facing Transit Information
- CX Innovation: Reminder Text Messages Make a Difference
- From Risk to Resilience: Making the Case for Mission-Critical OT Security
- What’s Next for CX?
- Turn AI Investments Into Meaningful Outcomes
Leave a Reply
You must be logged in to post a comment.