Cross-Agency Priority Goals: 2014 (Part 2)

OMB released a refreshed list of cross-agency priority goals for the remainder of the Obama Administration. There are 15 goals, seven mission-related and eight management-related. Only three carry over from the previous set of commitments. Following are edited excerpts from Performance.gov.

An earlier post provides excerpts from the seven mission-related cross-agency priority goals. This post provides excerpts from the management-related cross-agency priority goals:

Management Cross-Agency Priority Goals

The eight management priority goals reflect the Administration’s new four-part management improvement agenda, which is described broadly in the President’s fiscal year 2015 budget message.

Effectiveness

Goal 8: Customer Service

Deliver world-class customer services to citizens by making it faster and easier for individuals and businesses to complete transactions and have a positive experience with government.

Goal Leaders:

· Lisa Danzig, Associate Director for Personnel and Performance, Office of Management and Budget

· Commissioner, Social Security Administration (Carolyn Colvin, Acting)

Goal 9: Smarter IT Delivery

Improve outcomes and customer satisfaction with Federal services through smarter IT delivery and stronger agency accountability for success. This will be done by strengthening agency accountability and implementing strategies such as:

· Getting the best talent inside the government.

· Getting the best companies working with government.

· Putting the right processes and practices in place to drive outcomes and accountability.

Goal Leaders:

· Steve VanRoekel, Federal Chief Information Officer, Office of Management and Budget

· Sloan Gibson, Deputy Secretary, Department of Veterans Affairs

· Todd Park, Chief Technology Officer, Office of Science and Technology Policy

Efficiency

Goal 10: Strategic Sourcing (continuation of an earlier priority goal)

Expand the use of high-quality, high-value strategic sourcing solutions in order to improve the government’s buying power and reduce contract duplication. This will be achieved by:

· Rolling out next-generation solutions for existing Federal Strategic Sourcing Initiatives

· Expanding strategic sourcing to other commodity areas

Goal Leaders

· Administrator, Office of Federal Procurement Policy, Office of Management and Budget (Lesley Field, Acting)

· Frank Kendall, US undersecretary of defense for acquisition, technology and logistics, Department of Defense

Goal 11: Shared Services (continuation of an earlier priority goal)

Strategically expand high-quality, high value shared services to improve performance and efficiency throughout government. To do this, it will take the following steps:

· Develop common standards and benchmarks to measure shared service utilization, performance, and cost. Mandate those standards and benchmarks for common administrative services.

· From these standards and benchmarks we will drive efficiencies and greater performance by: 1) increasing the capacity of the Federal Shared Service Providers (SSPs) at DOI, USDA, Treasury, HHS, DOT and DOD; and 2) requiring use of lower-cost, higher-performing Shared Services for all agencies and SSPs which cannot meet established targets.

· We will target the following areas for Shared Services (listed in order of priority): financial, HR, technology, and acquisition.

Goal Leaders:

· Controller, Office of Federal Financial Management, Office of Management and Budget (Norman Dong, Acting)

· Krysta Harden, Deputy Secretary, US Department of Agriculture

Goal 12: Benchmark and Improve Mission-Support Operations

Improve administrative efficiency and increase the adoption of effective management practices by establishing cost and quality benchmarks of mission-support operations and giving agency decision-makers better data to compare options, allocate resources, and improve processes. It will do this by:

· Establishing cost and quality benchmarks for core/administrative operations such as HR, Finance, Acquisition, and IT.

· Cutting improper payments

· Saving on real estate costs

Goal Leaders:

· Controller, Office of Federal Financial Management, Office of Management and Budget (Norman Dong, Acting)

· Dan Tangherlini, Administrator, General Services Administration

Economic Growth

Goal 13: Open Data

Fuel entrepreneurship and innovation and improve government efficiency and effectiveness by unlocking the value of government data and adopting management approaches that promote interoperability and openness of this data. The goal will focus on a series of government-wide objectives, strategies and major metrics that facilitate and gauge the outcome-oriented and management improvement goals of Open Data. Metrics will prioritize three channels of impact measurement: (a) impact on economic value creation organizations,(b) impact on existing public program outcomes, and (c) impact on internal government efficiency.

Goal Leaders:

· Steve VanRoekel, Federal Chief Information Officer, Office of Management and Budget

· Todd Park, Chief Technology Officer, Office of Science and Technology Policy

Goal 14: Lab-to-Market

Increase the economic impact of Federally-funded research and development by accelerating and improving the transfer of new technologies from the laboratory to the commercial marketplace. It will do this by:

· Optimizing the management, discoverability, and ease-of-license of the 100,000+ Federally-funded patents;

· Increasing the utilization of Federally-funded research facilities by entrepreneurs and innovators;

· Ensuring that relevant Federal institutions and employees are appropriately incentivized to prioritize R&D commercialization;

· Identifying steps to develop human capital with experience in technology transfer, including by expanding opportunities for entrepreneurship education; and

· Maximizing the economic impact of the Small Business Innovation Research (SBIR) and Small Business Technology Transfer (STTR) programs

Goal Leaders:

· Tom Kalil, Deputy Director for Technology and Innovation, Office of Science and Technology Policy

· Dan Poneman, Deputy Secretary, Department of Energy

People and Culture

Goal 15: People and Culture

Innovate by unlocking the full potential of the workforce we have today and building the workforce we need for tomorrow. It will do this by taking steps to:

· Innovate by unlocking the full potential of the workforce we have today and building the workforce we need for tomorrow.

· Build a World-Class Federal Management Team Starting with the Senior Executive Service.

· Enable Agencies to Hire the Best Talent from All Segments of Society.

Goal Leaders:

· Jonathan McBride, Director, Presidential Personnel Office

· Katherine Archuleta, Director, Office of Personnel Management

In addition to the cross-agency priority goals, the refreshed Performance.gov website now includes 92 refreshed or new agency priority goals, along with new agency strategic plans and agency annual plans.

Graphic Credit: Courtesy of Stuart Miles, via FreeDigitalPhotos