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Embracing Diversity in Performance Reviews: A Path to Inclusive Public Service

In the realm of public service, performance reviews are a pivotal process, not only for evaluating employee achievements but also for fostering an inclusive workplace culture. The integration of diversity, equity, inclusion, and accessibility (DEIA) principles into these evaluations is more than a compliance measure; it’s a strategic approach to enhancing organizational effectiveness and employee satisfaction.

The Challenge of Objectivity

One of the primary challenges in performance reviews is ensuring objectivity and fairness, particularly in diverse work environments. Bias, whether conscious or unconscious, can skew evaluations, impacting career progression and morale. Addressing this requires a multifaceted approach, starting with awareness and training for reviewers to recognize and mitigate their biases.

Incorporating DEIA Into Performance Metrics

To truly embrace diversity in performance reviews, organizations must go beyond traditional metrics and consider contributions to DEIA initiatives. This might include efforts to create a more inclusive workplace, mentorship of underrepresented employees or participation in diversity committees. By valuing these contributions, organizations signal their commitment to building a culture of inclusivity.

Feedback as a Two-Way Street

Effective performance reviews in a diverse workplace also hinge on open, two-way communication. Encouraging feedback from employees about their experiences and perceptions of inclusivity can provide invaluable insights. This feedback loop can highlight areas for improvement in creating an environment where all employees feel valued and understood.

Incorporating DEIA into performance reviews signifies a step toward a more inclusive and equitable public service, a journey that extends beyond a single initiative. This post marks the beginning of a series that explores the multifaceted relationship between diversity and performance assessments. Stay tuned as we delve into further discussions, sharing insights, strategies, and stories to illuminate how these practices enhance organizational culture and drive meaningful change across the public sector. Together, let’s continue to unravel the layers of diversity and inclusivity, shaping a future where every performance review reflects our commitment to a truly inclusive workplace.


Lekeshia Hicks is a distinguished HR professional and retired United States Army Major with over two decades of dedicated service in the Federal Government. Specializing in Diversity, Equity, Inclusion, and Accessibility (DEIA), Lekeshia brings a wealth of knowledge and expertise in addressing workplace DEIA challenges. Her robust background encompasses qualitative research, policy development, and the implementation of strategic initiatives aimed at fostering inclusive environments. Lekeshia’s academic achievements include master’s degrees in criminal justice and psychology, and a Graduate Certificate in Community & Organizational Leadership, equipping her with the analytical skills to conduct in-depth DEIA studies. Her contributions span across various sectors, including Fortune 500 companies, nonprofit organizations, and federal agencies, where she has been instrumental in identifying and dismantling systemic barriers to DEIA progress.

Image by Alicia of Pixistock

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