Andrea Di Maio writes:
So the problem is not that government 2.0 is failing. The problem is that it is not proceeding in those areas where most of the value can be
accrued, i.e. the ability of employees to use social media as working
tools.
We have to take Government 2.0 off the policy table and move it into the machinery of government, into bureaucratic processes, into
transforming the way civil servants work.
[I’m not sure I’d agree the lack of use of social media tools is the key here; in fact, I’m not sure of their value in not-time-is-of-the-essence situations.]
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