https://www.govloop.com/group/customerserviceingovernment/forum/topics/how-can-an-agency-improve-if
Please check at this post from the Customer Service in Government Group. How would you solve this problem?
Recent Articles on GovLoop
- How State and Local Agencies Can Join Forces to Strengthen Security
- How Autonomous Agents Could Ramp Up Government Efficiency
- Better Communications Tops Data To-Do List
- Inspiring an Unmotivated Team
- An Engaging Strategy for Audience Outreach
- Want to Be a GovLoop Featured Contributor?
- Put Zero Trust on New Footing
- 5 Steps to Overcoming Your Imposter Syndrome
- Transforming Government With AI
- 3 Management Productivity Hacks
Interesting article on addressing this subject tweeted by Ken Blanchard yesterday. http://whyleadnow.com/2011/05/20/confidence-versus-egocentricity/