https://www.govloop.com/group/customerserviceingovernment/forum/topics/how-can-an-agency-improve-if
Please check at this post from the Customer Service in Government Group. How would you solve this problem?
https://www.govloop.com/group/customerserviceingovernment/forum/topics/how-can-an-agency-improve-if
Please check at this post from the Customer Service in Government Group. How would you solve this problem?
Interesting article on addressing this subject tweeted by Ken Blanchard yesterday. http://whyleadnow.com/2011/05/20/confidence-versus-egocentricity/