Be warned this is a radical approach to a complex problem as such it would require a certain degree of intestinal fortitude to pull off; I came to it on the fly in a moment of guerilla inspired creativity during the Next Generation of Government Summit last week:
- Put a mason jar in your office for every person who asks you for tech support.
- Label each jar with the name of one of your colleagues who asks you for help
- Place a marble in person x’s jar every time they ask you
- Photograph your jars at the end of everyday
- After 30 days make a 15 second video that shows the evolution of the filling jars
- Gather the people in the boardroom
- Show them the video
- Explain to them that each marble represents a a time when one of them asked you to do something that took time away from your substantive duties
- Hand each person the jar with their name on it
- Tell them that it represents the karma you’ve built up over the past month and to kindly remember that when you come asking them to do something for you
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Too funny! Intestinal fortitude, indeed!
Agree with Andy – this is pretty awesome, but not sure I’d be able to pull this off. I love the creative approach though and feel like this would be a good way to build a “show don’t tell” (advocated by the Heaths in “Switch”) business case for eliminating other types of inefficiencies. “Don’t believe me when I describe the inefficiency? How about this dramatic visual…” Could help inspire some action to change things.
@Steve – I drew the inspiration directly from Switch 🙂