For Actions
There are three conditions an action has to satisfy to be considered valuable.
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You have to get it right the first time,
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The thing you are working on has to change physically (work added), and
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The customer has to care.
One out of three or two out of three do not qualify as valuable no matter how convincingly you protest.
For Adding Value In Transactions
I remember that value is what costs me nothing, that you can’t get at any price.
Ideas for increasing your value?
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