Interesting comments by Microsoft’s Mark Drapeau on whether were are talking too much about the digital, and not enough about individuals. Mark attended last week’s Open Government forum (hosted by 1105 Media and Adobe), and had this observation: So, as I listened to Robynn Sturm, the Assistant Deputy CTO of the U.S. for Open Government, speak before me, I couldn’t help but notice one thing – technology was a huge part of the equation, and humans were not.
Recent Articles on GovLoop
- Fuel Innovation With a Secure Digital Ecosystem
- The IRS: Revolutionizing Taxpayer Services and Its Operations
- How Identity Drives Security in State & Local Government
- How to Ensure Your Data Is AI-Ready
- Upskilling Your Workforce for GenAI
- How GenAI Is Transforming Government Services
- Skills Benchmarking Lays Groundwork for AI Success
- How SLED Can Secure OT, Critical Infrastructure
- How to Protect Against Identity Threats
- A Decade of Improvement at the Dept. of Veterans Affairs
Excellent point. Technology should not be used because it is cool (although it is).
The real purpose of technology is — to make my life easier!
Seriously, that’s it. If asthetics and new designs can do that, then awesome. If not, don’t implement the new tech.