So, you just got promoted to supervisor — congrats! Now, instead of just doing your job, you’re responsible for other people doing their jobs. No pressure, right?
Being a new supervisor is like trying to assemble IKEA furniture without the instructions — exciting, confusing, and guaranteed to involve a moment where you question all your life choices. But don’t panic. You’ve got this!
Step One: Forget Perfection, Focus on Progress
You’re not going to know everything on day one (or day 100). And guess what? Nobody expects you to. What your team does expect is that you:

- Listen before making changes — Take time to understand your team’s challenges before jumping in with solutions.
- Admit when you don’t have the answer — It’s better to say, “Let me look into that,” than to fake it. Your credibility depends on honesty.
- Have their backs when things get tough — Support your team, advocate for them, and address conflicts with fairness.
Food for Thought:
- How do you want your team to describe your leadership in six months?
- What’s one leadership habit you can start today to make your life (and theirs) easier?
Step Two: Managing People is Hard (But Not Impossible!)
One minute, you’re coaching a struggling employee; the next, you’re navigating an inter-office drama that rivals reality TV. The key? Balance.
- Be firm, but fair — Clear expectations and accountability help everyone succeed.
- Be available, but set boundaries — You don’t have to answer every email at 10 PM (unless you want to burn out fast).
- Delegate — You’re not supposed to do everything yourself. Trust your team.
And whatever you do, resist the urge to start every email with “As per my last email…” We all know what that really means.
Step Three: Don’t Forget to Lead Yourself
New supervisors often focus so much on their team that they forget about their own growth. Big mistake. Invest in professional development, seek mentorship, and — most importantly — breathe.
- Professional growth matters. Take leadership training, build your network, and learn from seasoned managers.
- Self-care is key. A stressed-out supervisor creates a stressed-out team. Find ways to manage your workload without taking everything home with you.
A Challenge for You: Schedule a 15-minute check-in with each team member this month. Ask them what’s working, what’s not, and what they need from you. It’s the fastest way to build trust and avoid surprises in performance reviews.
Supervising is a journey, and like any road trip, you’ll hit some potholes. But with patience, humor, and a strong coffee supply, you’ll not just survive — you’ll thrive.
Dr. Rhonda Farrell is a transformation advisor with decades of experience driving impactful change and strategic growth for DoD, IC, Joint, and commercial agencies and organizations. She has a robust background in digital transformation, organizational development, and process improvement, offering a unique perspective that combines technical expertise with a deep understanding of business dynamics. As a strategy and innovation leader, she aligns with CIO, CTO, CDO, CISO, and Chief of Staff initiatives to identify strategic gaps, realign missions, and re-engineer organizations. Based in Baltimore and a proud US Marine Corps veteran, she brings a disciplined, resilient, and mission-focused approach to her work, enabling organizations to pivot and innovate successfully.
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