MTA Long Island Rail Road (NY) launched a pilot program to allow customers to purchase tickets on board trains using major credit and debit cards. Conductors are equipped with wireless handheld ticket issuing machines, called TIMs, which can process cash and credit transactions and print a receipt. “We live in a time that is more and more a cashless society,” said LIRR president Helena E. Williams in a statement. “Our younger customers in particular often don’t carry cash. Smart phone technology is offering new improvements and efficiencies almost every day. It’s time for the LIRR to explore how these applications can help provide better customer service.” Customers will pay for the convenience, however, and LIRR urges riders to purchase tickets at stations. On-board purchases will incur a service charge of up to $6.50 per ticket if passengers board at a station which has a ticket vending machine and/or a open ticket window. As part of the pilot, which runs through October 9, customers will also be able to use credit cards to make bar cart purchases on the North Fork Wine Train which features selections from Long Island vineyards.
Recent Articles on GovLoop
- Skills Benchmarking Lays Groundwork for AI Success
- How SLED Can Secure OT, Critical Infrastructure
- How to Protect Against Identity Threats
- A Decade of Improvement at the Dept. of Veterans Affairs
- Cybersecurity: A Menu of State Priorities
- AI Is Only Part of the Picture
- Reaping the Rewards of Multi-Cloud Environments
- Why Secure Video Conferencing Matters
- November Online Training Schedule
- How to Cultivate High-Performing, Collaborative Teams
Leave a Reply
You must be logged in to post a comment.