More Data on Feds Use of Social Media

The study, Social Media in the Public Sector, created by Market Connections, continues to yield interesting data. We’ve previously talked about the increasing use of mobile devices in the federal government, and many of us know just how much overall use of social media has expanded over the last year, but now we’re finding out why it’s useful for so many federal employees.

Here’s a pretty compelling piece of data featured in the Social Media in the Public Sector report, courtesy of Government Executive’s recent article:

Federal respondents said social media was most useful in helping inform decision making (100 percent), communicating externally with citizens and other agencies (81 percent), communicating with colleagues (78 percent), research (64 percent) and promotion/marketing (61 percent), the survey found.

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