National Social Work Month – IT failures

Deltek Senior Analyst Kate Tussey reports.

As Deltek continues recognizing National Social Work Month, we also have to acknowledge some of the IT failures plaguing the human services arena. When these health and social services systems are unsuccessful, you can be sure the issue will be splashed across the next day’s headlines. Failed IT systems mean failed delivery of vital benefits to citizens in need. Every day a new article pops up detailing case management lawsuits, Medicaid audits, and rampant fraud and abuse in benefit systems.

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