4 Ways Automation Can Transform Your Grants Management
Here are four ways automation can simplify and even transform grants management for state, local, and tribal governments.
7 Things Every New Manager Should Do
Confidently start your new manager role off on the right foot by performing these seven things.
What We Miss About the Office
Instead of working so hard, we should pause and reflect. We must recognize we have lost something we don’t know the full value of.
Bringing Community Members Into Your Service Design Process
Involving your public in the shaping of processes that affect them can give you insight into the public and create a defensible decision-making framework for offering services to your community.
Want to Make a Deeper Impact? Practice Empathy
When working in industries that serve others, it is important to show sympathy, but showing empathy can take community relationships to another level.
Managing Multiple Crises Through Communication
To successfully manage digital communications, municipalities need to know who to target with each message and how to reach them.
Preparing Government to Lead Change: External Awareness Developmental Strategies
In systems theory, the world is made up of interconnecting systems that influence one another. If governments are considered a type of system, how do other interconnecting systems in the world influence them?
How the COVID-19 Crisis Exposed Health Inequities in NYC
The COVID-19 pandemic opened Pandora’s Box on the deepest health issues that were already ingrained in our communities today.
So You Want to Start a Performance Improvement Division?
Performance improvement divisions will drive your organization to be more effective. Strategic alignment with existing departments is key to long-lasting success.
Leadership Traits for Crisis Management
When I looked deeper into what caused leaders to succeed or fail in a crisis, I noticed some clear leadership traits.