The Seasoned Leader – F.Y.I.
Everyone can improve, even seasoned leaders. So, practice the five tips to become the kind of leader who knows the way, goes the way and shows the way.
Everyone can improve, even seasoned leaders. So, practice the five tips to become the kind of leader who knows the way, goes the way and shows the way.
The metrics used to measure CX in the commercial sphere aren’t always appropriate for government agencies. Here are some qualitative measures that can better demonstrate the value of your CX.
Streamlinging your FedRAMP processes can expedite authorization timelines, reduce costs, and improve overall resilience. Here’s how it’s done.
Attribution theory provided a useful framework to keep me grounded and more in control of my emotions, improving my productivity and ultimately my leadership capabilities. Here is how it helped me.
Even “techno-pessimists” like me believe that we should be preparing government AI to minimize harms to the public we serve.
In government, digital modernization often overlooks enterprise data management, which results in fragmented ecosystems that limit modernization’s full potential.
Are your Word documents accessible to vision-impaired colleagues? A few simple steps can improve your written communications for those who use screen reader technology.
If you are tired of the HR merry-go-round, then it’s time to learn an alternative way to fill your perm position.
Here are seven tips for using agile to launch a new digital government process — successfully.
Applying for a government job requires planning, patience and belief in yourself. Here is real-world guidance for securing a federal position.