The Value of Feedback When It’s Done Right
If we learn how to deliver feedback in a constructive manner, we can help those receiving it thrive.
Leadership Lessons from Unlikely Authors: Part 2
Now that my bookshelf is packed, it’s time for me to go find some new sources of leadership inspiration. I hope after reading this, you’ll also be inspired to look for leadership lessons in whatever you chose to read.
Court During the COVID-19 Crisis
Professionals in the judicial system, including court administrators, lawyers, and judges, have had to figure out in a matter of days how to deliver services online that they have been providing face-to-face for many decades.
Re-Defining the Process Improvement Champion in Government
Three considerations for public leaders when it comes to championing successful process improvements.
Govies Going Above and Beyond During the Coronavirus Pandemic
They are saving lives and making life more manageable during these trying times. Here are just some of the many unexpected ways government employees are doing all they can for communities.
Hypocrisy: The Engagement Killer
Are the professed values of your team consistent with demonstrated behaviors? Hypocrisy is the single greatest detriment to employee engagement. Intentionally define and implement a values-based culture to fight back!
How to Inventively Repurpose Meeting Notes
How do you practically keep tabs on all the good nuggets of wisdom that come from workshops or insightful meetings? Here’s a neat trick you can put into practice today.
The Role of Credit Agencies in Times of Crisis
What is the role of credit rating agencies, and how do they impact government decisions during times of crisis when fiscal stimulus packages are debated?
Ever Seen a Zombie in the Workforce?
According to Gallup, approximately two-thirds of the US workforce is not engaged. Simply put, these employees are going through the motions. I refer to these individuals as “Zombies in the Workforce.”
Tips and Resources: Creating Accessible Digital Communication
As our communication with colleagues and the public increasingly shifts to digital formats, it’s crucial that we strive to make all the content we put out accessible, particularly to people with disabilities who often experience barriers to accessing content.