Are you an Overnight Manager? Did you get the call on Friday that you’re managing your peers on Monday? Are their reactions a little different from what you expected? Could the development process from team member to leader have been a little better? Do us a favor and tell us about your experience, whether you’reRead… Read more »
Research The Power of Like(07/27/2011) – Posting content regularly on Facebook will result in reaching more of your fans, more frequently, according to a new comScore report.The report found for every fan, you can reach an additional 34 people who are friends of that fan. Leading online activities(08/09/2011) –Search and email tied for the topRead… Read more »
Matt Yglesias has a short post highlighting the rapid metamorphosis of the LAPD from a hotbed of corruption and vigilantism into one of the most effective police forces in America. The full article from the New York Times (what happened to the LA Times?) is here. Much of the story is about the leadership ofRead… Read more »
It’s already mid-August and summertime has embraced the country from east to west. Record high temperatures are a common occurrence no matter what corner of the United States you live in. This means health advisories, problematic effects on any outdoor work and of course a major strain on power grids exists everywhere. In historic termsRead… Read more »
I love the Plain Language Act. Especially the part concerning plain-language websites which gives me plenty of opportunities to advocate the merits of information architecture and user experience (IA and UX). But providing information is only part of what government agencies do. Agencies also provide services. Services such as providing Social Security to licensing vehiclesRead… Read more »
The Customer Service series is supported by RightNow Technologies. To learn more on how to use cloud technology to improve customer service, visit the RightNow resource center today. Check out the GovLoop/RightNow Customer Service Hub to get smart on how to be awesome at customer service ————————— Advances in technology, and the ready adoption ofRead… Read more »
Deltek Analyst Kate Tussey reports. Hot off the press is the news of $185 million awarded to 13 states and the District of Columbia today under Level 1 Exchange Establishment grant funding. These grants are part of an ongoing series under the Affordable Care Act (ACA) to assist states in designing and implementing health insuranceRead… Read more »
“This is Part 2 of a 2 part series. Read Part 1 by clicking the link in the Related Articles box below this article. Jan Kallberg Waldo’s predictions about the future for public administration describe five areas that would be problematic in the future: legitimacy, authority, knowledge, control, and confidence. Legitimacy includes not only thatRead… Read more »
When we talk about the benefits of open data, people describe how opening up information can help the public become “armchair auditors” as well as enable developers to use the data to build new applications. But what about people who work for those public services, could they benefit too? Creating relationships between types of dataRead… Read more »
Michael J. Bommarito II of Systematic Global Macro and Computational Legal Studies has posted an XML version of Michigan Compiled Laws — the official codification of Michigan legislation — for bulk download. According to his post, Mr. Bommarito also “improved the underlying data [of the code] by adding tags and correcting indentation as best asRead… Read more »