Tomorrow, I am chairing the Social Media in Government Conference, produced by the Advanced Learning Institute, so I won’t be on GovLoop nearly as much as I should, though I will be on Twitter. There’s been a lot of coverage of Google+ both on GovLoop and around the Web. People are making all sorts ofRead… Read more »
The Customer Service series is supported by RightNow Technologies. To learn more on how to use cloud technology to improve customer service, visit the RightNow resource center today. Check out the GovLoop/RightNow Customer Service Hub to get smart on how to be awesome at customer service. Let’s face it, it’s a huge challenge for governmentRead… Read more »
Tweet Print PDF Calix, a California based provider of broadband access systems and software has been on a roll lately picking up contract wins nationwide as states begin choosing vendors for stimulus funds awarded for broadband expansion. The company, which offers a unified access portfolio allows customers to deploy virtually any service over fiber- andRead… Read more »
By this point I’ve participated in quite a few hackathons, app competitions, coding days and data camps, and have even helped throw one. From the outset, the first installment in the Gray Area Foundation for the Arts (GAFFTA) Summer of Smart hackathon had a different feel. Billed as a “hackathon for everyone”, the fine folksRead… Read more »
Everyone knows they should call a cab when they’ve had a few too many drinks. In a big city, it’s easy to walk to the nearest corner and hail a cab, but what if you’re in a more suburban or rural area? In order to combat one of the highest drunk driving fatality rates inRead… Read more »
We are a deskbound bunch, shackled once by typewriters and then desktop computers. This is changing. This transformation started with a BlackBerry penetrating the government, and now iPhones, Android phones and iPads are making headway. People say that the mobile workforce will be something new; in reality, it’s something old. It was this way beforeRead… Read more »
Hi folks, I’m new to the GovLoop community. It was recommended that I post this here and get some feedback. Originally posted on opensource.com. The article is CC-BY-SA, attributions Jason Hibbets. How do you get techies, govies, and citizens to identify, collaborate, and start creating solutions for your local government? Host a CityCamp. It’s easierRead… Read more »
Deltek Analyst Stephen Moss reports. On July 11, 2011, the Department of Health and Human Services (HHS) released two notices of proposed rulemaking (NPRM) related to state health insurance exchanges. One of the NPRMs provides guidance on the establishment of the exchanges by outlining federal requirements for states that elect to establish their own exchange,Read… Read more »
We are winding through the last of our challenges to Making Mobile Gov with our discussion on mobile data and infrastructure standards. Data and infrastructure standards can help agencies improve the quality and development speed of mobile products. Right now, their is no common platform to share code and other building blocks of mobile amongRead… Read more »
Jeff Cole recommended Wayne Breitbarth’s The Power Formula For LinkedIn Success, so I read it. Took about 90 easy minutes. I have written about improving LinkedIn profiles and given some presentations, so I was interested in how Wayne would approach it. The good news he is concentrating so hard on being useful, his beliefs don’tRead… Read more »