GovBytes: Spending Money To Train Citizens How To Use Your Site

Could this be the future? Brian Heaton of Government Technology wrote Wednesday that at least one local government will soon be offering online training to educate citizens on how to use their new and improved website. The Community Digital Forum, to be held Wednesday, June 29, will feature hands-on instruction on how to navigate theRead… Read more »

Plain Language Win: USDA’s ChooseMyPlate.gov

Eat more vegetables. Use a smaller plate. Eat foods with ingredients your great-grandmother would recognize. Simple, right? How about this: Make half your plate fruits and vegetables. That last one comes from the U.S. Department of Agriculture (USDA). Surprised by the simplicity? Earlier this month, the USDA replaced its food pyramid with a plate. DividedRead… Read more »

Open Government Links of the Week – June 17, 2011

“Open data: top tips on transparency for local authorities” This includes 6 tips… The 1st of which is: “Make a start… accept that it’s not as complicated as you might think. Even on a very limited budget you’ll be surprised at what can be achieved and the difference it could make to the people inRead… Read more »

News of the Week

Here is a brief list of some of the interesting sustainability news articles from this week: Fuel cells to get workout in business California redoes its greenhouse gas analysis Good news and bad on trends in US emissions Do new water technologies stand a chance? Microsoft tracks telework trends, ranks top cities for home workersRead… Read more »

Kitchen (and Other) Nightmares – Mark Leheney

In the embarrassing-admissions department, I have to confess I sometimes watch Kitchen Nightmares, that show in which the acerbic Gordon Ramsay (poster child for Thinking versus Feeling in the MBTI) shreds a failing restaurant along the way to rebuilding it into something successful. The predictable sequence is: Gordon enters the disaster zone, dissects what isRead… Read more »

Objectives and Outcomes

Frank Strickland gave a talk at CTMH this week that defined, clarified, and corrected one of the most common destructive organizational behaviors. Picture this: You’re in a development meeting, or a sales meeting, or a deployment meeting, and a ranking member, often from outside the team, starts grinding for some unknowable information. “When will youRead… Read more »

Early innovator states not racing to the finish line

Deltek Health Care and Social Services Analyst Aila Altman reports. Despite receiving millions of dollars in federal funding to get a leg up on developing federally-mandated health insurance exchanges, several Early Innovator Grant recipients continue to battle health care reform law. In total, the U.S. Department of Health and Human Services (HHS) awarded $241 millionRead… Read more »

Can’t tell you if a product complies with Section 508

As part of my team’s job supporting the BuyAccessible Wizard, we often get questions asking if a specific product complies with Section 508. This is a question we can’t answer. Remember it is the agency itself that must comply with Section 508, not the product or the services. When an agency is determining the requirementsRead… Read more »

Using the Hourglass to Respond to Questions in a Crisis

Here at EPA, we were quite busy this spring providing information about radiation levels resulting from the earthquake and tsunami that damaged Japanese nuclear reactors. Check out the site! Now we’re thinking about lessons learned, and one thing I came up with was a concept of a question/answer “hourglass,” where we take in questions fromRead… Read more »