Report: Civic Engagement and Community Information: Five Strategies to Revive Civic Communication

Last Friday, a new policy paper by Peter Levine was released entitled: “Civic Engagement and Community Information: Five Strategies to Revive Civic Communication“. “His paper is the sixth in a series focused on implementing the Knight Commission’s 15 recommendations for creating healthy informed communities across the country released in 2009 in a landmark report, InformingRead… Read more »

Clean your plate, save your money, and other controversial concepts our grandparents taught us!

There is a reason why my grandparents’ generation has been called “The Greatest Generation”. My grandparents and their siblings were children during the Depression and young adults during World War II, with many being sent overseas to fight the most epic war in American history (in my opinion). The hardships they endured left them withRead… Read more »

How To Assure Project Failure

Today I fancy a look at the wonderful world of project failure. Care to join in? Long And Boring Please Create a project management plan with the goal of being long enough that no one will ever read it. Do this with the rest of your project documentation as well. What the heck, start keepingRead… Read more »

Queensland hits smart card milestone

The TransLink (QLD) go card went multi-platinum last week, celebrating two million cards issued. “There has been significant investment across the go card distribution network resulting in a 150% growth in the past 18 months,” said Annastacia Palaszczuk, transport and multicultural affairs minister for the Australian state of Queensland, in a statement. “The travel dataRead… Read more »

Outline Section 4: SharePoint as an ITIL implementation tool

Building an ITIL implementation in SharePoint SharePoint with its flexibility as a collaboration and workflow platform can assist in creating the enabling infrastructure for ITIL. Many of the point solutions that have been developed can be integrated (loosely coupled) through SharePoint features such as Business Connectivity Services (BCS). An “Active” Service Catalog, one that end-usersRead… Read more »

Outline Section 3: SharePoint as an ITIL implementation tool

Why are ITIL and SharePoint Important together? ITIL best practices provide a coordinated approach towards managing I.T. ITIL’s goal is the management of service lifecycle from creation to retirement of services. The objective is the rallying point for all the concepts and best practices captured in the ITIL model. The model provides a list ofRead… Read more »

Help! I have no time to instill User Adoption.

This article was previously published on Tri Tuns blog. OBSERVATION User Adoption (UA) is critical to achieving your Return on Investment (ROI). What if you simply do not have the resources and time to establish all of the necessary components for a successful UA program? Enlisting the services of a UA consultant can help mitigateRead… Read more »