The Art of Letting Go: Freeing Up Grief, Defusing Power Struggles and Inspiring Flow

The phrase “letting go” has long been a vital part of my stress management overview, especially related to breaking the “erosive spiral” of that all-consuming “b”-word. (When it comes to stress, actually, a number of emotionally charged “b” words jump to mind, for example, “botox,” or when you have a BMW colleague, which I recentlyRead… Read more »

Capital Bikeshare launches rewards program

Washington’s Capital Bikeshare (DC) is launching Reverse Rider Rewards, an incentive program to help keep the system balanced by encouraging riders to drop off bicycles at the region’s empty stations. Starting on June 1 and continuing through the summer months, members will earn points for trips that start at a designated “Typically Full Station” andRead… Read more »

Accordion Innovation – Harnessing the Cloud for Public Sector Innovation

I’m a one-trick pony on Government innovation in that I always go on about the need for more adoption of Cloud Computing. This is for good reason I believe. Canada has a renowned ‘Innovation Gap’, showing a decline in many aspects of national innovation while sustaining an economy through a dependence natural resource businesses, anRead… Read more »

IBM expands health analytics group

IBM is expanding its Health Analytics Solution Center. The center will be adding new technology and doubling the number of technologists focused on health analytics. The group works on IBM solutions for electronic medical records and remote patient monitoring through devices like smart phones. The center is located in Dallas and will be using someRead… Read more »

No quick fix for black market in TriMet passes

Following up on last week’s story about the black market in TriMet (OR) passes, columnist Joseph Rose answered reader questions in The Oregonian. The background: Thieves are using stolen credit cards to buy TriMet passes and sell them to make a quick buck. Answering a question about the costs of upgrading credit card security, RoseRead… Read more »

Amtrak launches video Q&A

Following the lead of U.S. transportation secretary Ray LaHood, Amtrak launched Ask Our Expert to answer rider questions via YouTube. For the inaugural segment, Amtrak vice president of high-speed rail Al Engel answered questions from Facebook fans, including “What’s being done in the immediate future to speed up the Acela?” and “When will this countryRead… Read more »

Watch My “Disruptive Hero” Video

Co-authors Bill Jensen and Josh Klein are interviewing people for a book they’re writing called 100 Disruptive Heroes. As they interview people, they stick the videos up on YouTube for anyone and everyone to see. Last week Bill interviewed me for the book, and here is the resulting video. Admission: I have not actually hadRead… Read more »

TriMet stops testing audible warning system

TriMet (OR) has stopped testing an audible pedestrian-warning system in its buses, saying that the system is not effective. The warnings, which said “Pedestrians, bus is turning” in English and Spanish, did not deploy correctly. In a statement, TriMet said that the timing for the automated announcements was off. During a turn, the message cameRead… Read more »

Memorial Day 2011

This Memorial Day, let’s honor the men and women who have served – not simply for the way that they died, but for the way they lived. They stood for something. They served. In some cases, they had the courage to deliberately go into harms way. They trained. They wrote letters. They made mistakes. TheyRead… Read more »