If bloggers aren’t part of your marketing efforts, you might as well be designing your brochures on a typewriter. No longer pajama-clad hobbyists, bloggers today are card-carrying members of the media, whom you ignore at your peril (bad press) or worse (no press). Yet bloggers are neither straight reporters nor pure pundits. They can beRead… Read more »
A key challenge in IT is dealing with all the different ‘camps’ of different makes and types of technologies. In Government this is particularly challenging right now, because simultaneously Government agencies are meant to embrace, adopt and master a variety of new technologies, including Web 2.0 social media, Cloud Computing, Open standards, Open software andRead… Read more »
This week’s episode of The Project Management Podcast: Download and print the Category C PDU Logfile (PDF) to keep track of how many hours of The PM Podcast you have listened to. Every time you listen to a new episode simply take out a pen and fill in the next line. Print a new pageRead… Read more »
I’ve been thinking about public sector innovation and how many times we re-invent the wheel and spend the same dollar over and over again. The following metaphor comes to mind: Imagine a big puffy down pillow. You push your fist into the pillow. As long as you keep your fist in place, the new shapeRead… Read more »
I enjoyed Steve Radick’s blog post on Govloop about implementing the Plain Writing Act. Steve speculates that it will take years (actually, he says “decades) to implement the Act. He gives several reasons, and they’re all good. I’ve read a number of opinion pieces about the new CustomerService Executive Order, saying, “Yeah, yeah, yeah –Read… Read more »
FORECLOSURE GOD’S STYLE Do you know this lady? Oh, of course you do! She’s that kind little lady who lives next door, she’s the one who bakes cookies for the children in the neighborhood at Christmas or just whenever. She’s a grandmother and loving wife but her husband is gone now so she lives allRead… Read more »
I had this post half written when I went away last weekend for my daughter’s college graduation. When I returned, I read these comments made by Facebook founder Mark Zuckerberg at the e-G8, bemoaning the fact that people are still concerned about privacy on Facebook despite all its benefits for social change worldwide: We seeRead… Read more »
There are some general best practices and trends that I’m noticing are emerging in modern “social” organizations. Here are some governance recommendations based on these “best practices”: Social media strategy should fall under the portfolio of marketing , communications or equivalent Official social media engagement should fall under client services, customer service, or equivalent. SocialRead… Read more »
One of the headline sections of our Open Government Canada webinar will be the CMS Showcase. These will introduce the core building block of an Open Gov program, the Web CMS (Content Management System). For example Drupal, Joomla, Plone, RedDot, and many others. We’ll be covering these apps, their cool features and what’s the relevanceRead… Read more »
Timothy B. Lee of the Princeton University Department of Computer Science and Center for Information Technology Policy (CITP) has posted Studying the Frequency of Redaction Failures in PACER, on the CITP’s blog, Freedom to Tinker. In this post, Mr. Lee reports on research respecting documents from the U.S. federal courts’ PACER database. Using customized software,Read… Read more »